2020 Jeep Cherokee Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Jeep Cherokee. Part of Generation 5 (KL) — 2014–2023.

20192021
Complaints
321
per 10K Sold
23.6
US Sales
135,854
Crashes
11
Fires
6
Injuries
9
Fatalities
Recalls
2

Worst 2020 Jeep Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1120 complaints

Transmission / Drivetrain

Avg mileage:43,961 mi
#233 complaints

Engine Problems

Avg mileage:16,315 mi
Fires:5
#330 complaints

Electrical Faults

Avg mileage:13,477 mi
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All Problems by Category

Every NHTSA complaint category for the 2020 Jeep Cherokee.

Transmission / Drivetrain
120
complaints
Crashes
Fires
Avg Miles
43,961
Engine Problems
33
complaints
Crashes
Fires
5
Avg Miles
16,315
Electrical Faults
30
complaints
Crashes
Fires
Avg Miles
13,477
Brakes
21
complaints
Crashes
1
Fires
Avg Miles
13,077
Steering Defects
14
complaints
Crashes
1
Fires
Avg Miles
13,867
Fuel System
9
complaints
Crashes
Fires
1
Avg Miles
845
Unintended Acceleration
8
complaints
Crashes
Fires
Avg Miles
16,804
Airbags
7
complaints
Crashes
5
Fires
Avg Miles
6,500
Forward Collision Avoidance: Automatic Emergency Braking
6
complaints
Crashes
1
Fires
Avg Miles
80,000
Suspension Failures
6
complaints
Crashes
Fires
Avg Miles
19,193
Wheels:Lugs/Nuts/Bolts/Studs
3
complaints
Crashes
Fires
Avg Miles
Engine & Cooling
2
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
2
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Warnings
2
complaints
Crashes
1
Fires
Avg Miles
Lane Departure: Blind Spot Detection
2
complaints
Crashes
Fires
Avg Miles
Parking-Brake Issues
2
complaints
Crashes
Fires
Avg Miles
Seat-Related Issues
2
complaints
Crashes
Fires
Avg Miles
Body Structure
2
complaints
Crashes
Fires
Avg Miles
Tire Defects
2
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
2
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
Fires
Avg Miles
Electrical System:Body Control Module/Bcm
1
complaints
Crashes
Fires
Avg Miles
Electronic Stability Control
1
complaints
Crashes
Fires
Avg Miles
Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm)
1
complaints
Crashes
Fires
Avg Miles
Headlight/Taillight Failures
1
complaints
Crashes
Fires
Avg Miles
Latches/Locks/Linkages:Hood:Latch
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Torque Converter
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Jeep Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Jeep Cherokee

2 NHTSA recall campaigns affecting ~324,904 vehicles.

20V191000Back Over Prevention: Sensing System: Camera
~319,610 affected

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

19V637000Steering:rack And Pinion:rack · Steering:rack And Pinion:pinion Shaft
~5,294 affected

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Other Jeep Cherokee Years

2020 Jeep Cherokee — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Jeep Cherokee reliable?
Verdict: Below Average Complaints. The 2020 Jeep Cherokee has 321 NHTSA complaints, 11 crash-related, and 2 recall campaigns. The most common issue is Transmission / Drivetrain with 120 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Jeep Cherokee?
Top reported problems: Transmission / Drivetrain (120 complaints, avg 43,961 mi); Engine Problems (33 complaints, avg 16,315 mi); Electrical Faults (30 complaints, avg 13,477 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Jeep Cherokee?
The weighted average mileage at time of complaint is about 29,407 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Jeep Cherokee?
NHTSA complaints for the 2020 Jeep Cherokee include 11 crash-related reports, 6 fire reports, 9 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Jeep Cherokee have any recalls?
Yes — 2 NHTSA recall campaigns affecting an estimated 324,904 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Jeep Cherokee?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Jeep Cherokee reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2020 Jeep Cherokee

Real owner complaints tell you about the model. The VIN tells you about your specific car — accidents, title issues, odometer fraud.

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