2020 Jeep Cherokee Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Jeep Cherokee. Part of Generation 5 (KL) — 2014–2023.

20192021
Complaints
318
Crashes
11
Fires
6
Injuries
9
Fatalities
Recalls
3

Worst 2020 Jeep Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1119 complaints

POWER TRAIN

Avg mileage:43,961 mi
#233 complaints

ENGINE

Avg mileage:16,315 mi
Fires:5
#330 complaints

ELECTRICAL SYSTEM

Avg mileage:13,477 mi
Considering a 2020 Jeep Cherokee?

Check the actual VIN — every car is different.

This page shows the model year's reputation. The VIN tells you about this specific car — accidents, title issues, odometer rollbacks. Full report just $4.99 (vs. Carfax $44.99).

Check VIN Free

All Problems by Category

Every NHTSA complaint category for the 2020 Jeep Cherokee.

POWER TRAIN
119
complaints
Crashes
Fires
Avg Miles
43,961
ENGINE
33
complaints
Crashes
Fires
5
Avg Miles
16,315
ELECTRICAL SYSTEM
30
complaints
Crashes
Fires
Avg Miles
13,477
UNKNOWN OR OTHER
29
complaints
Crashes
1
Fires
Avg Miles
2,560
SERVICE BRAKES
20
complaints
Crashes
1
Fires
Avg Miles
13,077
STEERING
14
complaints
Crashes
1
Fires
Avg Miles
13,867
FUEL/PROPULSION SYSTEM
9
complaints
Crashes
Fires
1
Avg Miles
845
VEHICLE SPEED CONTROL
8
complaints
Crashes
Fires
Avg Miles
16,804
AIR BAGS
7
complaints
Crashes
5
Fires
Avg Miles
6,500
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
6
complaints
Crashes
1
Fires
Avg Miles
80,000
SUSPENSION
6
complaints
Crashes
Fires
Avg Miles
19,193
WHEELS:LUGS/NUTS/BOLTS/STUDS
3
complaints
Crashes
Fires
Avg Miles
39,267
ENGINE AND ENGINE COOLING
2
complaints
Crashes
Fires
Avg Miles
67,000
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2
complaints
Crashes
Fires
Avg Miles
FORWARD COLLISION AVOIDANCE: WARNINGS
2
complaints
Crashes
1
Fires
Avg Miles
LANE DEPARTURE: BLIND SPOT DETECTION
2
complaints
Crashes
Fires
Avg Miles
PARKING BRAKE
2
complaints
Crashes
Fires
Avg Miles
58,500
SEATS
2
complaints
Crashes
Fires
Avg Miles
STRUCTURE:BODY
2
complaints
Crashes
Fires
Avg Miles
4,800
TIRES
2
complaints
Crashes
Fires
Avg Miles
39,500
VISIBILITY/WIPER
2
complaints
Crashes
Fires
Avg Miles
17,500
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
1
complaints
Crashes
Fires
Avg Miles
BACK OVER PREVENTION: WARNINGS
1
complaints
Crashes
Fires
Avg Miles
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
1
complaints
Crashes
Fires
Avg Miles
73,000
ELECTRONIC STABILITY CONTROL (ESC)
1
complaints
Crashes
Fires
Avg Miles
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
1
complaints
Crashes
Fires
Avg Miles
87,000
EXTERIOR LIGHTING
1
complaints
Crashes
Fires
Avg Miles
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
1
complaints
Crashes
Fires
Avg Miles
3,900
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
1
complaints
Crashes
Fires
Avg Miles
46,201
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
1
complaints
Crashes
Fires
Avg Miles
70,000

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Jeep Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Jeep Cherokee

3 NHTSA recall campaigns affecting ~330,198 vehicles.

20V191000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
~319,610 affected

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

19V637000STEERING:RACK AND PINION:RACK
~5,294 affected

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

19V637000STEERING:RACK AND PINION:PINION SHAFT
~5,294 affected

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Other Jeep Cherokee Years

Wider context: See the full Jeep Cherokee reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2020 Jeep Cherokee

Real owner complaints tell you about the model. The VIN tells you about your specific car — accidents, title issues, odometer fraud.

Check Any VIN — $4.99