2017 Jeep Cherokee Problems

High Complaint Volume

Real NHTSA owner complaints for the 2017 Jeep Cherokee. Part of Generation 5 (KL) — 2014–2023.

20162018
Complaints
1,899
per 10K Sold
111.8
US Sales
169,882
Crashes
41
Fires
8
Injuries
43
Fatalities
Recalls
6

Worst 2017 Jeep Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1624 complaints

Transmission / Drivetrain

Avg mileage:52,121 mi
Crash-related:5
#2337 complaints

Electrical Faults

Avg mileage:42,045 mi
Crash-related:3
Fires:3
#3253 complaints

Engine Problems

Avg mileage:41,923 mi
Crash-related:3
Fires:2
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All Problems by Category

Every NHTSA complaint category for the 2017 Jeep Cherokee.

Transmission / Drivetrain
624
complaints
Crashes
5
Fires
Avg Miles
52,121
Electrical Faults
337
complaints
Crashes
3
Fires
3
Avg Miles
42,045
Engine Problems
253
complaints
Crashes
3
Fires
2
Avg Miles
41,923
Unintended Acceleration
59
complaints
Crashes
2
Fires
Avg Miles
39,718
Brakes
54
complaints
Crashes
4
Fires
Avg Miles
37,180
Steering Defects
45
complaints
Crashes
1
Fires
Avg Miles
37,883
Electronic Stability Control
42
complaints
Crashes
Fires
Avg Miles
56,279
Airbags
25
complaints
Crashes
13
Fires
Avg Miles
43,647
Fuel System
18
complaints
Crashes
1
Fires
1
Avg Miles
32,142
Suspension Failures
15
complaints
Crashes
1
Fires
Avg Miles
42,787
Forward Collision Avoidance: Automatic Emergency Braking
14
complaints
Crashes
1
Fires
Avg Miles
46,638
Wheel Issues
11
complaints
Crashes
1
Fires
Avg Miles
25,668
Body Structure
9
complaints
Crashes
1
Fires
Avg Miles
29,972
Headlight/Taillight Failures
8
complaints
Crashes
Fires
Avg Miles
51,807
Wipers & Visibility
7
complaints
Crashes
Fires
Avg Miles
19,613
Seat Belt Issues
6
complaints
Crashes
1
Fires
Avg Miles
48,500
Engine & Cooling
5
complaints
Crashes
Fires
Avg Miles
70,660
Parking-Brake Issues
5
complaints
Crashes
Fires
Avg Miles
60,461
Back Over Prevention: Warnings
4
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
3
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
2
complaints
Crashes
Fires
Avg Miles
Power Train:Transfer Case (4-Wheel Drive)
2
complaints
Crashes
Fires
Avg Miles
Hydraulic Brakes
2
complaints
Crashes
Fires
Avg Miles
Instrument Cluster
1
complaints
Crashes
Fires
Avg Miles
Electrical System:Starter Assembly
1
complaints
Crashes
Fires
Avg Miles
Engine And Engine Cooling:Engine
1
complaints
Crashes
Fires
Avg Miles
Latches/Locks/Linkages:Hatchback/Liftgate:Lock
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Internal:Gears
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Lever And Linkage:Column Shift
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2017 Jeep Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2017 Jeep Cherokee

6 NHTSA recall campaigns affecting ~4,994,349 vehicles.

25V011000Transmission / Drivetrain
~63,130 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

23V302000Automatic Transmission
~25,980 affected

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

20V343000Power Train:driveline:differential Unit · Automatic Transmission
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

18V332000Electrical System:software · Vehicle Speed Control:cruise Control · Electrical System:wiring
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

17V543000Equipment:other:labels · Wheels:rim
~22,242 affected

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

16V799000Air Bags:knee Bolster
~88 affected

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Other Jeep Cherokee Years

2017 Jeep Cherokee — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2017 Jeep Cherokee reliable?
Verdict: High Complaint Volume. The 2017 Jeep Cherokee has 1,899 NHTSA complaints, 41 crash-related, and 6 recall campaigns. The most common issue is Transmission / Drivetrain with 624 complaints. Source: NHTSA via VinItel.
What are common problems with the 2017 Jeep Cherokee?
Top reported problems: Transmission / Drivetrain (624 complaints, avg 52,121 mi); Electrical Faults (337 complaints, avg 42,045 mi); Engine Problems (253 complaints, avg 41,923 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2017 Jeep Cherokee?
The weighted average mileage at time of complaint is about 46,021 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2017 Jeep Cherokee?
NHTSA complaints for the 2017 Jeep Cherokee include 41 crash-related reports, 8 fire reports, 43 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2017 Jeep Cherokee have any recalls?
Yes — 6 NHTSA recall campaigns affecting an estimated 4,994,349 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2017 Jeep Cherokee?
This year has a higher-than-normal complaint volume. It's not an automatic no, but focus inspection on the top reported issue (transmission / drivetrain) and verify open recalls have been addressed.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Jeep Cherokee reliability report with year-by-year comparison and generation analysis.

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