2017 Jeep Cherokee Problems

High Complaint Volume

Real NHTSA owner complaints for the 2017 Jeep Cherokee. Part of Generation 5 (KL) — 2014–2023.

20162018
Complaints
1,897
Crashes
41
Fires
8
Injuries
43
Fatalities
Recalls
10

Worst 2017 Jeep Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1622 complaints

POWER TRAIN

Avg mileage:51,916 mi
Crash-related:5
#2338 complaints

UNKNOWN OR OTHER

Avg mileage:44,287 mi
Crash-related:4
Fires:2
#3337 complaints

ELECTRICAL SYSTEM

Avg mileage:42,045 mi
Crash-related:3
Fires:3
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All Problems by Category

Every NHTSA complaint category for the 2017 Jeep Cherokee.

POWER TRAIN
622
complaints
Crashes
5
Fires
Avg Miles
51,916
UNKNOWN OR OTHER
338
complaints
Crashes
4
Fires
2
Avg Miles
44,287
ELECTRICAL SYSTEM
337
complaints
Crashes
3
Fires
3
Avg Miles
42,045
ENGINE
253
complaints
Crashes
3
Fires
2
Avg Miles
41,923
VEHICLE SPEED CONTROL
59
complaints
Crashes
2
Fires
Avg Miles
39,718
SERVICE BRAKES
54
complaints
Crashes
4
Fires
Avg Miles
37,180
STEERING
45
complaints
Crashes
1
Fires
Avg Miles
37,883
ELECTRONIC STABILITY CONTROL (ESC)
42
complaints
Crashes
Fires
Avg Miles
56,279
AIR BAGS
25
complaints
Crashes
13
Fires
Avg Miles
43,647
FUEL/PROPULSION SYSTEM
18
complaints
Crashes
1
Fires
1
Avg Miles
32,142
SUSPENSION
15
complaints
Crashes
1
Fires
Avg Miles
42,787
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
14
complaints
Crashes
1
Fires
Avg Miles
46,638
WHEELS
11
complaints
Crashes
1
Fires
Avg Miles
25,668
STRUCTURE:BODY
9
complaints
Crashes
1
Fires
Avg Miles
29,972
EXTERIOR LIGHTING
8
complaints
Crashes
Fires
Avg Miles
51,807
VISIBILITY/WIPER
7
complaints
Crashes
Fires
Avg Miles
19,613
SEAT BELTS
6
complaints
Crashes
1
Fires
Avg Miles
48,500
ENGINE AND ENGINE COOLING
5
complaints
Crashes
Fires
Avg Miles
70,660
PARKING BRAKE
5
complaints
Crashes
Fires
Avg Miles
60,461
BACK OVER PREVENTION: WARNINGS
4
complaints
Crashes
Fires
Avg Miles
20,230
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
3
complaints
Crashes
Fires
Avg Miles
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2
complaints
Crashes
Fires
Avg Miles
48,500
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2
complaints
Crashes
Fires
Avg Miles
89,500
SERVICE BRAKES, HYDRAULIC
2
complaints
Crashes
Fires
Avg Miles
75,000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1
complaints
Crashes
Fires
Avg Miles
76,000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
1
complaints
Crashes
Fires
Avg Miles
50,000
ENGINE AND ENGINE COOLING:ENGINE
1
complaints
Crashes
Fires
Avg Miles
23,300
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
1
complaints
Crashes
Fires
Avg Miles
100,000
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
1
complaints
Crashes
Fires
Avg Miles
94,000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
1
complaints
Crashes
Fires
Avg Miles
3,000

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2017 Jeep Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2017 Jeep Cherokee

10 NHTSA recall campaigns affecting ~14,715,161 vehicles.

25V011000POWER TRAIN
~63,130 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

23V302000POWER TRAIN:AUTOMATIC TRANSMISSION
~25,980 affected

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

20V343000POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

20V343000POWER TRAIN:AUTOMATIC TRANSMISSION
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

18V332000ELECTRICAL SYSTEM:SOFTWARE
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V332000VEHICLE SPEED CONTROL:CRUISE CONTROL
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V332000ELECTRICAL SYSTEM:WIRING
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

17V543000EQUIPMENT:OTHER:LABELS
~22,242 affected

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

17V543000WHEELS:RIM
~22,242 affected

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

16V799000AIR BAGS:KNEE BOLSTER
~88 affected

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Other Jeep Cherokee Years

Wider context: See the full Jeep Cherokee reliability report with year-by-year comparison and generation analysis.

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