2014 Jeep Cherokee Problems

Severe Issues

Real NHTSA owner complaints for the 2014 Jeep Cherokee. Part of Generation 5 (KL) — 2014–2023.

20062015
Complaints
3,939
Crashes
97
Fires
34
Injuries
71
Fatalities
14
Recalls
20

Worst 2014 Jeep Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#11,437 complaints

POWER TRAIN

Avg mileage:44,168 mi
Crash-related:18
Fires:7
#2511 complaints

ENGINE

Avg mileage:48,894 mi
Crash-related:7
Fires:7
#3433 complaints

ELECTRICAL SYSTEM

Avg mileage:51,757 mi
Crash-related:6
Fires:9
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All Problems by Category

Every NHTSA complaint category for the 2014 Jeep Cherokee.

POWER TRAIN
1,437
complaints
Crashes
18
Fires
7
Avg Miles
44,168
ENGINE
511
complaints
Crashes
7
Fires
7
Avg Miles
48,894
ELECTRICAL SYSTEM
433
complaints
Crashes
6
Fires
9
Avg Miles
51,757
UNKNOWN OR OTHER
281
complaints
Crashes
5
Fires
2
Avg Miles
48,568
FUEL/PROPULSION SYSTEM
186
complaints
Crashes
Fires
1
Avg Miles
53,396
SERVICE BRAKES
182
complaints
Crashes
10
Fires
1
Avg Miles
44,819
VEHICLE SPEED CONTROL
178
complaints
Crashes
7
Fires
Avg Miles
34,827
STEERING
117
complaints
Crashes
6
Fires
1
Avg Miles
35,745
ELECTRONIC STABILITY CONTROL (ESC)
88
complaints
Crashes
3
Fires
Avg Miles
49,063
VISIBILITY/WIPER
63
complaints
Crashes
Fires
Avg Miles
20,004
SUSPENSION
61
complaints
Crashes
4
Fires
1
Avg Miles
28,676
STRUCTURE:BODY
54
complaints
Crashes
5
Fires
2
Avg Miles
38,624
STRUCTURE
49
complaints
Crashes
Fires
Avg Miles
62,250
AIR BAGS
48
complaints
Crashes
17
Fires
Avg Miles
38,933
EXTERIOR LIGHTING
42
complaints
Crashes
1
Fires
1
Avg Miles
27,853
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
23
complaints
Crashes
Fires
Avg Miles
123,800
PARKING BRAKE
22
complaints
Crashes
Fires
Avg Miles
92,275
WHEELS
21
complaints
Crashes
2
Fires
Avg Miles
32,324
EQUIPMENT ADAPTIVE/MOBILITY
10
complaints
Crashes
Fires
Avg Miles
9,077
FUEL SYSTEM, GASOLINE
10
complaints
Crashes
Fires
Avg Miles
87,883
VISIBILITY
8
complaints
Crashes
Fires
Avg Miles
19,750
POWER TRAIN:AUTOMATIC TRANSMISSION
6
complaints
Crashes
Fires
Avg Miles
59,558
SEAT BELTS
6
complaints
Crashes
Fires
Avg Miles
7,890
ELECTRICAL SYSTEM:WIRING
5
complaints
Crashes
Fires
Avg Miles
32,794
ENGINE AND ENGINE COOLING
5
complaints
Crashes
Fires
Avg Miles
15,411
EXTERIOR LIGHTING:HEADLIGHTS
4
complaints
Crashes
Fires
Avg Miles
26,050
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
4
complaints
Crashes
2
Fires
Avg Miles
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
4
complaints
Crashes
Fires
Avg Miles
101,000
SEATS
4
complaints
Crashes
Fires
Avg Miles
34,300
STRUCTURE:BODY:HATCHBACK/LIFTGATE
4
complaints
Crashes
Fires
Avg Miles
11,750

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2014 Jeep Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2014 Jeep Cherokee

20 NHTSA recall campaigns affecting ~17,490,430 vehicles.

23V338000STRUCTURE:BODY:HATCHBACK/LIFTGATE
~132,099 affected

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

23V338000ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
~132,099 affected

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

20V343000POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

20V343000POWER TRAIN:AUTOMATIC TRANSMISSION
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

19V447000POWER TRAIN:AUTOMATIC TRANSMISSION
~81,615 affected

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

18V332000ELECTRICAL SYSTEM:SOFTWARE
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V332000VEHICLE SPEED CONTROL:CRUISE CONTROL
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V332000ELECTRICAL SYSTEM:WIRING
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

17V824000EQUIPMENT
~61,791 affected

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

16V590000SEATS:MID/REAR ASSEMBLY
~1,827 affected

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

+ 10 more recalls

Other Jeep Cherokee Years

Wider context: See the full Jeep Cherokee reliability report with year-by-year comparison and generation analysis.

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