2016 Jeep Cherokee Problems

High Complaint Volume

Real NHTSA owner complaints for the 2016 Jeep Cherokee. Part of Generation 5 (KL) — 2014–2023.

20152017
Complaints
2,019
Crashes
52
Fires
23
Injuries
31
Fatalities
Recalls
15

Worst 2016 Jeep Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1605 complaints

POWER TRAIN

Avg mileage:51,066 mi
Crash-related:6
Fires:3
#2312 complaints

ENGINE

Avg mileage:44,595 mi
Crash-related:1
Fires:4
#3309 complaints

UNKNOWN OR OTHER

Avg mileage:44,080 mi
Crash-related:5
Fires:4
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All Problems by Category

Every NHTSA complaint category for the 2016 Jeep Cherokee.

POWER TRAIN
605
complaints
Crashes
6
Fires
3
Avg Miles
51,066
ENGINE
312
complaints
Crashes
1
Fires
4
Avg Miles
44,595
UNKNOWN OR OTHER
309
complaints
Crashes
5
Fires
4
Avg Miles
44,080
ELECTRICAL SYSTEM
285
complaints
Crashes
2
Fires
4
Avg Miles
44,673
SERVICE BRAKES
91
complaints
Crashes
4
Fires
Avg Miles
36,371
VEHICLE SPEED CONTROL
75
complaints
Crashes
5
Fires
Avg Miles
38,039
STEERING
51
complaints
Crashes
3
Fires
Avg Miles
43,363
FUEL/PROPULSION SYSTEM
43
complaints
Crashes
2
Fires
Avg Miles
41,037
ELECTRONIC STABILITY CONTROL (ESC)
30
complaints
Crashes
Fires
Avg Miles
37,227
AIR BAGS
28
complaints
Crashes
14
Fires
Avg Miles
49,061
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
24
complaints
Crashes
Fires
Avg Miles
43,492
STRUCTURE:BODY
21
complaints
Crashes
2
Fires
2
Avg Miles
34,356
SUSPENSION
20
complaints
Crashes
2
Fires
Avg Miles
39,544
EXTERIOR LIGHTING
19
complaints
Crashes
Fires
1
Avg Miles
14,076
WHEELS
15
complaints
Crashes
Fires
Avg Miles
40,757
VISIBILITY/WIPER
11
complaints
Crashes
1
Fires
Avg Miles
51,694
PARKING BRAKE
10
complaints
Crashes
Fires
Avg Miles
60,347
STRUCTURE
10
complaints
Crashes
Fires
1
Avg Miles
65,286
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
6
complaints
Crashes
Fires
Avg Miles
78,486
ENGINE AND ENGINE COOLING
5
complaints
Crashes
Fires
Avg Miles
65,011
SEATS
5
complaints
Crashes
Fires
Avg Miles
23,025
POWER TRAIN:AUTOMATIC TRANSMISSION
4
complaints
Crashes
Fires
Avg Miles
83,572
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
3
complaints
Crashes
Fires
Avg Miles
198,933
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
3
complaints
Crashes
1
Fires
Avg Miles
SEAT BELTS
3
complaints
Crashes
2
Fires
Avg Miles
45,028
FIRERELATED
2
complaints
Crashes
Fires
2
Avg Miles
104,500
FORWARD COLLISION AVOIDANCE: WARNINGS
2
complaints
Crashes
1
Fires
Avg Miles
SERVICE BRAKES, HYDRAULIC
2
complaints
Crashes
Fires
Avg Miles
76,704
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2
complaints
Crashes
Fires
Avg Miles
24,000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1
complaints
Crashes
Fires
Avg Miles
50,000

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2016 Jeep Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2016 Jeep Cherokee

15 NHTSA recall campaigns affecting ~15,003,751 vehicles.

23V338000STRUCTURE:BODY:HATCHBACK/LIFTGATE
~132,099 affected

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

23V338000ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
~132,099 affected

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

23V302000POWER TRAIN:AUTOMATIC TRANSMISSION
~25,980 affected

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

20V343000POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

20V343000POWER TRAIN:AUTOMATIC TRANSMISSION
~67,248 affected

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

18V332000ELECTRICAL SYSTEM:SOFTWARE
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V332000VEHICLE SPEED CONTROL:CRUISE CONTROL
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V332000ELECTRICAL SYSTEM:WIRING
~4,815,661 affected

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

17V824000EQUIPMENT
~61,791 affected

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

16V590000SEATS:MID/REAR ASSEMBLY
~1,827 affected

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

+ 5 more recalls

Other Jeep Cherokee Years

Wider context: See the full Jeep Cherokee reliability report with year-by-year comparison and generation analysis.

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