2020 Ford Fusion Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Ford Fusion. Part of Generation 2 — 2013–2020.

2019newer >
Complaints
243
Crashes
9
Fires
6
Injuries
7
Fatalities
Recalls
3

Worst 2020 Ford Fusion Problems

Top 3 most-reported issues with average mileage at failure.

#158 complaints

Transmission / Drivetrain

Avg mileage:76,072 mi
Crash-related:1
#244 complaints

Engine Problems

Avg mileage:85,711 mi
#336 complaints

Electrical Faults

Avg mileage:11,267 mi
Fires:2
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All Problems by Category

Every NHTSA complaint category for the 2020 Ford Fusion.

Transmission / Drivetrain
58
complaints
Crashes
1
Fires
Avg Miles
76,072
Engine Problems
44
complaints
Crashes
Fires
Avg Miles
85,711
Electrical Faults
36
complaints
Crashes
Fires
2
Avg Miles
11,267
Fuel System
11
complaints
Crashes
Fires
2
Avg Miles
Brakes
10
complaints
Crashes
2
Fires
Avg Miles
38,750
Steering Defects
6
complaints
Crashes
1
Fires
Avg Miles
81,000
Engine & Cooling
5
complaints
Crashes
Fires
Avg Miles
105,750
Forward Collision Avoidance: Warnings
5
complaints
Crashes
Fires
Avg Miles
Body Structure
5
complaints
Crashes
Fires
1
Avg Miles
4,051
Airbags
4
complaints
Crashes
3
Fires
Avg Miles
Suspension Failures
4
complaints
Crashes
Fires
Avg Miles
Unintended Acceleration
4
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
3
complaints
Crashes
Fires
Avg Miles
Wheel Issues
3
complaints
Crashes
Fires
Avg Miles
Lane Departure: Assist
2
complaints
Crashes
Fires
Avg Miles
Backup Camera
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Sensing System: Camera
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
Fires
Avg Miles
Electrical System:Wiring
1
complaints
Crashes
Fires
Avg Miles
Headlight/Taillight Failures
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Automatic Emergency Braking
1
complaints
Crashes
Fires
Avg Miles
Gasoline Fuel System
1
complaints
Crashes
Fires
Avg Miles
Latches / Locks
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Internal:Bearings/Bushings
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Torque Converter
1
complaints
Crashes
Fires
Avg Miles
Power Train:Clutch Assembly:Bell Housing
1
complaints
Crashes
Fires
Avg Miles
Seat Belt Issues
1
complaints
Crashes
Fires
Avg Miles
Steering:Rack And Pinion
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Ford Fusion. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Ford Fusion

3 NHTSA recall campaigns affecting ~273,695 vehicles.

25V685000Equipment:electrical:engine Block Heater
~59,006 affected

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

25V442000Back Over Prevention:software
~200,237 affected

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

23V440000Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
~14,452 affected

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Other Ford Fusion Years

2020 Ford Fusion — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Ford Fusion reliable?
Verdict: Below Average Complaints. The 2020 Ford Fusion has 243 NHTSA complaints, 9 crash-related, and 3 recall campaigns. The most common issue is Transmission / Drivetrain with 58 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Ford Fusion?
Top reported problems: Transmission / Drivetrain (58 complaints, avg 76,072 mi); Engine Problems (44 complaints, avg 85,711 mi); Electrical Faults (36 complaints, avg 11,267 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Ford Fusion?
The weighted average mileage at time of complaint is about 61,046 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Ford Fusion?
NHTSA complaints for the 2020 Ford Fusion include 9 crash-related reports, 6 fire reports, 7 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Ford Fusion have any recalls?
Yes — 3 NHTSA recall campaigns affecting an estimated 273,695 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Ford Fusion?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Ford Fusion reliability report with year-by-year comparison and generation analysis.

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