2020 Ford Explorer Problems

Above Average Complaints

Real NHTSA owner complaints for the 2020 Ford Explorer. Part of Generation 6 — 2020–present.

20192021
Complaints
1,563
per 10K Sold
69.1
US Sales
226,215
Crashes
50
Fires
16
Injuries
46
Fatalities
Recalls
31

Worst 2020 Ford Explorer Problems

Top 3 most-reported issues with average mileage at failure.

#1409 complaints

Transmission / Drivetrain

Avg mileage:37,560 mi
Crash-related:5
#2170 complaints

Electrical Faults

Avg mileage:25,417 mi
Crash-related:3
Fires:4
#3107 complaints

Engine Problems

Avg mileage:30,471 mi
Crash-related:2
Fires:4
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All Problems by Category

Every NHTSA complaint category for the 2020 Ford Explorer.

Transmission / Drivetrain
409
complaints
Crashes
5
Fires
Avg Miles
37,560
Electrical Faults
170
complaints
Crashes
3
Fires
4
Avg Miles
25,417
Engine Problems
107
complaints
Crashes
2
Fires
4
Avg Miles
30,471
Brakes
77
complaints
Crashes
3
Fires
Avg Miles
9,706
Wipers & Visibility
49
complaints
Crashes
1
Fires
Avg Miles
20,667
Headlight/Taillight Failures
48
complaints
Crashes
2
Fires
1
Avg Miles
88,500
Backup Camera
40
complaints
Crashes
2
Fires
Avg Miles
29,027
Fuel System
38
complaints
Crashes
1
Fires
1
Avg Miles
4,719
Forward Collision Avoidance: Warnings
33
complaints
Crashes
5
Fires
Avg Miles
2,890
Seat-Related Issues
32
complaints
Crashes
1
Fires
Avg Miles
42,827
Back Over Prevention: Sensing System: Camera
30
complaints
Crashes
3
Fires
Avg Miles
37,533
Suspension Failures
28
complaints
Crashes
Fires
Avg Miles
41,306
Body Structure
27
complaints
Crashes
Fires
1
Avg Miles
15,680
Forward Collision Avoidance: Automatic Emergency Braking
26
complaints
Crashes
3
Fires
Avg Miles
23,900
Unintended Acceleration
24
complaints
Crashes
Fires
Avg Miles
14,904
Steering Defects
23
complaints
Crashes
Fires
Avg Miles
28,713
Back Over Prevention: Warnings
19
complaints
Crashes
4
Fires
Avg Miles
13,167
Forward Collision Avoidance: Adaptive Cruise Control
16
complaints
Crashes
Fires
Avg Miles
11,000
Seat Belt Issues
16
complaints
Crashes
Fires
Avg Miles
41,667
Back Over Prevention: Rearview System Braking
12
complaints
Crashes
1
Fires
Avg Miles
9,000
Wheel Issues
11
complaints
Crashes
Fires
Avg Miles
17,340
Back Over Prevention: Camera System
10
complaints
Crashes
Fires
Avg Miles
15,392
Automatic Transmission
10
complaints
Crashes
1
Fires
Avg Miles
57,050
Lane Departure: Blind Spot Detection
9
complaints
Crashes
Fires
Avg Miles
550
Engine & Cooling
8
complaints
Crashes
Fires
Avg Miles
75,608
Lane Departure: Assist
6
complaints
Crashes
1
Fires
Avg Miles
7,000
Electronic Stability Control
5
complaints
Crashes
Fires
Avg Miles
4,225
Engine And Engine Cooling:Exhaust System
5
complaints
Crashes
Fires
Avg Miles
29,400
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor
5
complaints
Crashes
Fires
Avg Miles
41,972

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Ford Explorer. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Ford Explorer

31 NHTSA recall campaigns affecting ~5,068,911 vehicles.

26V159000Seat Belts
~561 affected

Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

26V117000Visibility:windshield Wiper/washer:motor
~604,533 affected

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

26V123000Back Over Prevention:software
~889,950 affected

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

25V685000Equipment:electrical:engine Block Heater
~59,006 affected

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

25V442000Back Over Prevention:software
~200,237 affected

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

25V393000Seats:mid/rear Assembly
~304,662 affected

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

25V166000Power Train:driveline:driveshaft
~4,247 affected

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

25V159000Back Over Prevention:software
~49,399 affected

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

25V093000Seat Belts
~240,510 affected

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

24V852000Equipment:other:labels
~27,678 affected

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

+ 21 more recalls

Other Ford Explorer Years

2020 Ford Explorer — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Ford Explorer reliable?
Verdict: Above Average Complaints. The 2020 Ford Explorer has 1,563 NHTSA complaints, 50 crash-related, and 31 recall campaigns. The most common issue is Transmission / Drivetrain with 409 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Ford Explorer?
Top reported problems: Transmission / Drivetrain (409 complaints, avg 37,560 mi); Electrical Faults (170 complaints, avg 25,417 mi); Engine Problems (107 complaints, avg 30,471 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Ford Explorer?
The weighted average mileage at time of complaint is about 30,355 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Ford Explorer?
NHTSA complaints for the 2020 Ford Explorer include 50 crash-related reports, 16 fire reports, 46 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Ford Explorer have any recalls?
Yes — 31 NHTSA recall campaigns affecting an estimated 5,068,911 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Ford Explorer?
Slightly worse than average. Most owners are fine; problem clusters are concentrated around specific components. Check the issues table below and match against the specific car's mileage.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Ford Explorer reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2020 Ford Explorer

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