2012 Ford Explorer Problems

Typical for Model

Real NHTSA owner complaints for the 2012 Ford Explorer. Part of Generation 5 — 2011–2019.

20112013
Complaints
1,015
Crashes
15
Fires
12
Injuries
15
Fatalities
Recalls
7

Worst 2012 Ford Explorer Problems

Top 3 most-reported issues with average mileage at failure.

#1342 complaints

STEERING

Avg mileage:93,806 mi
Crash-related:6
Fires:1
#2102 complaints

UNKNOWN OR OTHER

Avg mileage:69,503 mi
Crash-related:3
Fires:2
#379 complaints

ENGINE

Avg mileage:79,842 mi
Crash-related:1
Fires:3
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All Problems by Category

Every NHTSA complaint category for the 2012 Ford Explorer.

ComponentComplaintsCrashesFiresAvg MileageVolume
STEERING3426193,806 mi
UNKNOWN OR OTHER1023269,503 mi
ENGINE791379,842 mi
STRUCTURE751109,207 mi
ELECTRICAL SYSTEM601354,811 mi
STRUCTURE:BODY59164,544 mi
POWER TRAIN55163,019 mi
AIR BAGS2764,457 mi
FUEL/PROPULSION SYSTEM2766,328 mi
SUSPENSION221189,413 mi
ELECTRONIC STABILITY CONTROL (ESC)1970,115 mi
SERVICE BRAKES19160,935 mi
VEHICLE SPEED CONTROL1737,678 mi
SEAT BELTS1462,994 mi
VISIBILITY/WIPER854,600 mi
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM763,770 mi
FUEL SYSTEM, GASOLINE746,032 mi
ENGINE AND ENGINE COOLING536,198 mi
VISIBILITY520,884 mi
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS582,000 mi
WHEELS5132,500 mi
BACK OVER PREVENTION473,250 mi
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA4
STEERING:ELECTRIC POWER ASSIST SYSTEM498,880 mi
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL377,259 mi
EXTERIOR LIGHTING3117,750 mi
TRACTION CONTROL SYSTEM3111,822 mi
VISIBILITY:WINDSHIELD360,000 mi
BACK OVER PREVENTION: WARNINGS2
EQUIPMENT2556 mi

Recalls for 2012 Ford Explorer

7 NHTSA recall campaigns affecting ~5,647,350 vehicles.

24V031000STRUCTURE:BODY:ROOF AND PILLARS
~1,889,110 affected

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

24V031000STRUCTURE:BODY:ROOF AND PILLARS
~1,889,110 affected

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

21V746000SUSPENSION:REAR
~150,723 affected

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

21V746000SUSPENSION:REAR
~150,723 affected

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

19V435000SUSPENSION:REAR
~1,194,173 affected

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

15V171000STRUCTURE:BODY:DOOR
~194,484 affected

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

14V286000STEERING:ELECTRIC POWER ASSIST SYSTEM
~179,027 affected

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Other Ford Explorer Years

Wider context: See the full Ford Explorer reliability report with year-by-year comparison and generation analysis.

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