2011 Ford Explorer Problems

Above Average Complaints

Real NHTSA owner complaints for the 2011 Ford Explorer. Part of Generation 5 — 2011–2019.

20102012
Complaints
1,482
Crashes
48
Fires
4
Injuries
30
Fatalities
Recalls
8

Worst 2011 Ford Explorer Problems

Top 3 most-reported issues with average mileage at failure.

#1720 complaints

STEERING

Avg mileage:89,064 mi
Crash-related:19
#2111 complaints

UNKNOWN OR OTHER

Avg mileage:70,140 mi
Crash-related:2
#389 complaints

ELECTRICAL SYSTEM

Avg mileage:69,588 mi
Crash-related:2
Fires:1
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All Problems by Category

Every NHTSA complaint category for the 2011 Ford Explorer.

ComponentComplaintsCrashesFiresAvg MileageVolume
STEERING7201989,064 mi
UNKNOWN OR OTHER111270,140 mi
ELECTRICAL SYSTEM892169,588 mi
ENGINE821184,674 mi
POWER TRAIN62258,154 mi
STRUCTURE54123,382 mi
STRUCTURE:BODY47298,466 mi
AIR BAGS44367,909 mi
FUEL/PROPULSION SYSTEM35160,722 mi
ELECTRONIC STABILITY CONTROL (ESC)281213,537 mi
SUSPENSION243156,544 mi
SERVICE BRAKES216164,260 mi
VEHICLE SPEED CONTROL17154,906 mi
ENGINE AND ENGINE COOLING15186,385 mi
SEAT BELTS14274,229 mi
STEERING:ELECTRIC POWER ASSIST SYSTEM9109,052 mi
VISIBILITY/WIPER984,343 mi
WHEELS966,375 mi
SEATS614,236 mi
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM598,500 mi
SERVICE BRAKES, HYDRAULIC526,890 mi
TRACTION CONTROL SYSTEM549,278 mi
EQUIPMENT4100 mi
FUEL SYSTEM, GASOLINE429,889 mi
STEERING:RACK AND PINION481,500 mi
VISIBILITY422,105 mi
EXTERIOR LIGHTING3107,049 mi
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL3
EQUIPMENT:APPLIANCE:AIR CONDITIONER250 mi
EXTERIOR LIGHTING:TURN SIGNAL214,000 mi

Recalls for 2011 Ford Explorer

8 NHTSA recall campaigns affecting ~5,649,008 vehicles.

24V031000STRUCTURE:BODY:ROOF AND PILLARS
~1,889,110 affected

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

24V031000STRUCTURE:BODY:ROOF AND PILLARS
~1,889,110 affected

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

21V746000SUSPENSION:REAR
~150,723 affected

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

21V746000SUSPENSION:REAR
~150,723 affected

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

19V435000SUSPENSION:REAR
~1,194,173 affected

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

15V171000STRUCTURE:BODY:DOOR
~194,484 affected

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

14V286000STEERING:ELECTRIC POWER ASSIST SYSTEM
~179,027 affected

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

11V063000SEATS
~1,658 affected

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."

Other Ford Explorer Years

Wider context: See the full Ford Explorer reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2011 Ford Explorer

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