2011 Ford Explorer Problems

Above Average Complaints

Real NHTSA owner complaints for the 2011 Ford Explorer. Part of Generation 5 — 2011–2019.

20102012
Complaints
1,483
per 10K Sold
109.3
US Sales
135,704
Crashes
48
Fires
4
Injuries
30
Fatalities
Recalls
6

Worst 2011 Ford Explorer Problems

Top 3 most-reported issues with average mileage at failure.

#1721 complaints

Steering Defects

Avg mileage:89,064 mi
Crash-related:19
#289 complaints

Electrical Faults

Avg mileage:69,588 mi
Crash-related:2
Fires:1
#382 complaints

Engine Problems

Avg mileage:84,674 mi
Crash-related:1
Fires:1
Considering a 2011 Ford Explorer?

Check the actual VIN — every car is different.

This page shows the model year's reputation. The VIN tells you about this specific car — accidents, title issues, odometer rollbacks. Full report just $4.99 (vs. Carfax $44.99).

Check VIN Free

All Problems by Category

Every NHTSA complaint category for the 2011 Ford Explorer.

Steering Defects
721
complaints
Crashes
19
Fires
Avg Miles
89,064
Electrical Faults
89
complaints
Crashes
2
Fires
1
Avg Miles
69,588
Engine Problems
82
complaints
Crashes
1
Fires
1
Avg Miles
84,674
Transmission / Drivetrain
62
complaints
Crashes
2
Fires
Avg Miles
58,154
Structural Problems
54
complaints
Crashes
Fires
Avg Miles
123,382
Body Structure
47
complaints
Crashes
2
Fires
Avg Miles
98,466
Airbags
44
complaints
Crashes
3
Fires
Avg Miles
67,909
Fuel System
35
complaints
Crashes
1
Fires
Avg Miles
60,722
Electronic Stability Control
28
complaints
Crashes
1
Fires
Avg Miles
213,537
Suspension Failures
24
complaints
Crashes
3
Fires
Avg Miles
156,544
Brakes
21
complaints
Crashes
6
Fires
1
Avg Miles
64,260
Unintended Acceleration
17
complaints
Crashes
1
Fires
Avg Miles
54,906
Engine & Cooling
15
complaints
Crashes
1
Fires
Avg Miles
86,385
Seat Belt Issues
14
complaints
Crashes
2
Fires
Avg Miles
74,229
Steering:Electric Power Assist System
9
complaints
Crashes
Fires
Avg Miles
109,052
Wipers & Visibility
9
complaints
Crashes
Fires
Avg Miles
84,343
Wheel Issues
9
complaints
Crashes
Fires
Avg Miles
66,375
Seat-Related Issues
6
complaints
Crashes
Fires
Avg Miles
14,236
Engine And Engine Cooling:Exhaust System
5
complaints
Crashes
Fires
Avg Miles
98,500
Hydraulic Brakes
5
complaints
Crashes
2
Fires
Avg Miles
6,890
Traction Control System
5
complaints
Crashes
Fires
Avg Miles
49,278
Other Equipment
4
complaints
Crashes
Fires
Avg Miles
Gasoline Fuel System
4
complaints
Crashes
Fires
Avg Miles
Steering:Rack And Pinion
4
complaints
Crashes
Fires
Avg Miles
Visibility
4
complaints
Crashes
Fires
Avg Miles
Headlight/Taillight Failures
3
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
3
complaints
Crashes
Fires
Avg Miles
Equipment:Appliance:Air Conditioner
2
complaints
Crashes
Fires
Avg Miles
Exterior Lighting:Turn Signal
2
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2011 Ford Explorer. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2011 Ford Explorer

6 NHTSA recall campaigns affecting ~3,609,175 vehicles.

24V031000Structure:body:roof And Pillars
~1,889,110 affected

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

21V746000Suspension:rear
~150,723 affected

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

19V435000Suspension:rear
~1,194,173 affected

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

15V171000Structure:body:door
~194,484 affected

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

14V286000Steering:electric Power Assist System
~179,027 affected

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

11V063000Seats
~1,658 affected

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."

Other Ford Explorer Years

2011 Ford Explorer — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2011 Ford Explorer reliable?
Verdict: Above Average Complaints. The 2011 Ford Explorer has 1,483 NHTSA complaints, 48 crash-related, and 6 recall campaigns. The most common issue is Steering Defects with 721 complaints. Source: NHTSA via VinItel.
What are common problems with the 2011 Ford Explorer?
Top reported problems: Steering Defects (721 complaints, avg 89,064 mi); Electrical Faults (89 complaints, avg 69,588 mi); Engine Problems (82 complaints, avg 84,674 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2011 Ford Explorer?
The weighted average mileage at time of complaint is about 88,326 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2011 Ford Explorer?
NHTSA complaints for the 2011 Ford Explorer include 48 crash-related reports, 4 fire reports, 30 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2011 Ford Explorer have any recalls?
Yes — 6 NHTSA recall campaigns affecting an estimated 3,609,175 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2011 Ford Explorer?
Slightly worse than average. Most owners are fine; problem clusters are concentrated around specific components. Check the issues table below and match against the specific car's mileage.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Ford Explorer reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2011 Ford Explorer

Real owner complaints tell you about the model. The VIN tells you about your specific car — accidents, title issues, odometer fraud.

Check Any VIN — $4.99