2019 Mercedes-Benz Sprinter 2500 Problems

High Complaint Volume

Real NHTSA owner complaints for the 2019 Mercedes-Benz Sprinter 2500.

20182020
Complaints
94
Crashes
14
Fires
6
Injuries
5
Fatalities
Recalls
42

Worst 2019 Mercedes-Benz Sprinter 2500 Problems

Top 3 most-reported issues with average mileage at failure.

#115 complaints

Steering Defects

Avg mileage:7,054 mi
#212 complaints

Transmission / Drivetrain

Avg mileage:21,689 mi
Crash-related:2
#37 complaints

Brakes

Avg mileage:30,551 mi
Crash-related:5
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All Problems by Category

Every NHTSA complaint category for the 2019 Mercedes-Benz Sprinter 2500.

Steering Defects
15
complaints
Crashes
Fires
Avg Miles
7,054
Transmission / Drivetrain
12
complaints
Crashes
2
Fires
Avg Miles
21,689
Brakes
7
complaints
Crashes
5
Fires
Avg Miles
30,551
Electrical Faults
6
complaints
Crashes
1
Fires
Avg Miles
26,858
Engine Problems
5
complaints
Crashes
Fires
2
Avg Miles
3,000
Electronic Stability Control
3
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
3
complaints
Crashes
Fires
Avg Miles
Unintended Acceleration
3
complaints
Crashes
Fires
Avg Miles
Airbags
2
complaints
Crashes
Fires
Avg Miles
Instrument Cluster
2
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Automatic Emergency Braking
2
complaints
Crashes
Fires
Avg Miles
Seat Belt Issues
2
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
2
complaints
Crashes
Fires
Avg Miles
Backup Camera
1
complaints
Crashes
Fires
Avg Miles
Engine And Engine Cooling:Cooling System:Hoses/Lines/Piping/Fittings
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Warnings
1
complaints
Crashes
Fires
Avg Miles
Fuel System
1
complaints
Crashes
Fires
1
Avg Miles
Lane Departure: Assist
1
complaints
Crashes
Fires
Avg Miles
Lane Departure: Warning
1
complaints
Crashes
Fires
Avg Miles
Parking Brake:Conventional
1
complaints
Crashes
1
Fires
Avg Miles
Parking Brake:Electrical:Control Module:Software
1
complaints
Crashes
1
Fires
Avg Miles
Power Train:Automatic Transmission:Gear Position Indication (Prndl)
1
complaints
Crashes
1
Fires
Avg Miles
Seat Belts:Front:Buckle Assembly
1
complaints
Crashes
Fires
Avg Miles
Hydraulic Brakes
1
complaints
Crashes
1
Fires
Avg Miles
Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
1
complaints
Crashes
Fires
Avg Miles
Body Structure
1
complaints
Crashes
1
Fires
Avg Miles
Structure:Body:Door
1
complaints
Crashes
Fires
Avg Miles
Suspension Failures
1
complaints
Crashes
Fires
Avg Miles
Tire Defects
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2019 Mercedes-Benz Sprinter 2500. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2019 Mercedes-Benz Sprinter 2500

42 NHTSA recall campaigns affecting ~604,238 vehicles.

24V930000Instrument Cluster
~697 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

23V875000Structure:critical Fasteners
~3,739 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

23V876000Structure:critical Fasteners
~387 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

23V204000Instrument Cluster
~6,857 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

22V796000Power Train:automatic Transmission:internal:park Pawl
~124,305 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

22V360000Communication: Auto Crash Notification · Electrical System:software
~19,937 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

22V281000Back Over Prevention:display Function
~12,086 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

21V972000Electrical System:software
~48,400 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

21V410000Air Bags:passenger Side Frontal:cushion · Electrical System
~4,078 affected

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

21V411000Electrical System:software · Back Over Prevention:display Function
~33,437 affected

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

+ 32 more recalls

Other Mercedes-Benz Sprinter 2500 Years

2019 Mercedes-Benz Sprinter 2500 — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2019 Mercedes-Benz Sprinter 2500 reliable?
Verdict: High Complaint Volume. The 2019 Mercedes-Benz Sprinter 2500 has 94 NHTSA complaints, 14 crash-related, and 42 recall campaigns. The most common issue is Steering Defects with 15 complaints. Source: NHTSA via VinItel.
What are common problems with the 2019 Mercedes-Benz Sprinter 2500?
Top reported problems: Steering Defects (15 complaints, avg 7,054 mi); Transmission / Drivetrain (12 complaints, avg 21,689 mi); Brakes (7 complaints, avg 30,551 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2019 Mercedes-Benz Sprinter 2500?
The weighted average mileage at time of complaint is about 16,802 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2019 Mercedes-Benz Sprinter 2500?
NHTSA complaints for the 2019 Mercedes-Benz Sprinter 2500 include 14 crash-related reports, 6 fire reports, 5 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2019 Mercedes-Benz Sprinter 2500 have any recalls?
Yes — 42 NHTSA recall campaigns affecting an estimated 604,238 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2019 Mercedes-Benz Sprinter 2500?
This year has a higher-than-normal complaint volume. It's not an automatic no, but focus inspection on the top reported issue (steering defects) and verify open recalls have been addressed.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Mercedes-Benz Sprinter 2500 reliability report with year-by-year comparison and generation analysis.

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