2020 Mercedes-Benz Cla 250 Problems

Above Average Complaints

Real NHTSA owner complaints for the 2020 Mercedes-Benz Cla 250.

20192021
Complaints
31
Crashes
1
Fires
0
Injuries
4
Fatalities
Recalls
2

Worst 2020 Mercedes-Benz Cla 250 Problems

Top 3 most-reported issues with average mileage at failure.

#15 complaints

Electrical Faults

Avg mileage:7,500 mi
#23 complaints

Engine Problems

#33 complaints

Fuel System

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All Problems by Category

Every NHTSA complaint category for the 2020 Mercedes-Benz Cla 250.

Electrical Faults
5
complaints
Crashes
Fires
Avg Miles
7,500
Engine Problems
3
complaints
Crashes
Fires
Avg Miles
Fuel System
3
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Sensing System: Camera
2
complaints
Crashes
Fires
Avg Miles
Steering Defects
2
complaints
Crashes
Fires
Avg Miles
Airbags
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
Fires
Avg Miles
Other Equipment
1
complaints
Crashes
Fires
Avg Miles
Headlight/Taillight Failures
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Warnings
1
complaints
Crashes
Fires
Avg Miles
Brakes
1
complaints
Crashes
Fires
Avg Miles
Hydraulic Brakes
1
complaints
Crashes
Fires
Avg Miles
Suspension Failures
1
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
1
complaints
Crashes
Fires
Avg Miles
Sunroof/Moonroof
1
complaints
Crashes
Fires
Avg Miles
Wheel Issues
1
complaints
Crashes
1
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Mercedes-Benz Cla 250. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Mercedes-Benz Cla 250

2 NHTSA recall campaigns affecting ~285,464 vehicles.

23V732000Service Brakes, Hydraulic:foundation Components:disc:pads · Equipment:other:owners/service/other Manual
~42,742 affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

22V365000Communication: Auto Crash Notification · Electrical System:software
~242,722 affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Other Mercedes-Benz Cla 250 Years

2020 Mercedes-Benz Cla 250 — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Mercedes-Benz Cla 250 reliable?
Verdict: Above Average Complaints. The 2020 Mercedes-Benz Cla 250 has 31 NHTSA complaints, 1 crash-related, and 2 recall campaigns. The most common issue is Electrical Faults with 5 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Mercedes-Benz Cla 250?
Top reported problems: Electrical Faults (5 complaints, avg 7,500 mi); Engine Problems (3 complaints); Fuel System (3 complaints). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Mercedes-Benz Cla 250?
The weighted average mileage at time of complaint is about 7,500 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Mercedes-Benz Cla 250?
NHTSA complaints for the 2020 Mercedes-Benz Cla 250 include 1 crash-related reports, 0 fire reports, 4 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Mercedes-Benz Cla 250 have any recalls?
Yes — 2 NHTSA recall campaigns affecting an estimated 285,464 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Mercedes-Benz Cla 250?
Slightly worse than average. Most owners are fine; problem clusters are concentrated around specific components. Check the issues table below and match against the specific car's mileage.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Mercedes-Benz Cla 250 reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2020 Mercedes-Benz Cla 250

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