2018 Mercedes-Benz Cla 250 Problems

Severe Issues

Real NHTSA owner complaints for the 2018 Mercedes-Benz Cla 250.

< older2019
Complaints
51
Crashes
1
Fires
2
Injuries
1
Fatalities
Recalls
2

Worst 2018 Mercedes-Benz Cla 250 Problems

Top 3 most-reported issues with average mileage at failure.

#18 complaints

Electrical Faults

Avg mileage:1,637 mi
Fires:1
#26 complaints

Airbags

Avg mileage:20,460 mi
Crash-related:1
#36 complaints

Engine Problems

Avg mileage:118,000 mi
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All Problems by Category

Every NHTSA complaint category for the 2018 Mercedes-Benz Cla 250.

Electrical Faults
8
complaints
Crashes
Fires
1
Avg Miles
1,637
Airbags
6
complaints
Crashes
1
Fires
Avg Miles
20,460
Engine Problems
6
complaints
Crashes
Fires
Avg Miles
118,000
Body Structure
4
complaints
Crashes
Fires
Avg Miles
Air Bags:Frontal:Driver Clockspring/Spiral Cassette
2
complaints
Crashes
Fires
Avg Miles
Transmission / Drivetrain
2
complaints
Crashes
Fires
Avg Miles
Seat-Related Issues
2
complaints
Crashes
Fires
Avg Miles
Steering Defects
2
complaints
Crashes
Fires
Avg Miles
Communication
1
complaints
Crashes
Fires
Avg Miles
Electrical System:12v/24v/48v Battery
1
complaints
Crashes
Fires
Avg Miles
Engine & Cooling
1
complaints
Crashes
Fires
Avg Miles
Gasoline Fuel System
1
complaints
Crashes
Fires
Avg Miles
Fuel System, Gasoline:Fuel Injection System:Injectors
1
complaints
Crashes
Fires
Avg Miles
Fuel System
1
complaints
Crashes
Fires
Avg Miles
Lane Departure: Assist
1
complaints
Crashes
Fires
Avg Miles
Lane Departure: Warning
1
complaints
Crashes
Fires
Avg Miles
Structural Problems
1
complaints
Crashes
Fires
Avg Miles
Suspension Failures
1
complaints
Crashes
Fires
Avg Miles
Sunroof/Moonroof
1
complaints
Crashes
Fires
Avg Miles
Wheels:Rim
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2018 Mercedes-Benz Cla 250. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2018 Mercedes-Benz Cla 250

2 NHTSA recall campaigns affecting ~245,698 vehicles.

23V854000Structure:body:roof And Pillars
~2,976 affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

22V365000Communication: Auto Crash Notification · Electrical System:software
~242,722 affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Other Mercedes-Benz Cla 250 Years

2018 Mercedes-Benz Cla 250 — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2018 Mercedes-Benz Cla 250 reliable?
Verdict: Severe Issues. The 2018 Mercedes-Benz Cla 250 has 51 NHTSA complaints, 1 crash-related, and 2 recall campaigns. The most common issue is Electrical Faults with 8 complaints. Source: NHTSA via VinItel.
What are common problems with the 2018 Mercedes-Benz Cla 250?
Top reported problems: Electrical Faults (8 complaints, avg 1,637 mi); Airbags (6 complaints, avg 20,460 mi); Engine Problems (6 complaints, avg 118,000 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2018 Mercedes-Benz Cla 250?
The weighted average mileage at time of complaint is about 42,193 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2018 Mercedes-Benz Cla 250?
NHTSA complaints for the 2018 Mercedes-Benz Cla 250 include 1 crash-related reports, 2 fire reports, 1 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2018 Mercedes-Benz Cla 250 have any recalls?
Yes — 2 NHTSA recall campaigns affecting an estimated 245,698 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2018 Mercedes-Benz Cla 250?
Proceed with extreme caution. The 2018 Mercedes-Benz Cla 250 shows significantly more complaints than average for its class. If you're buying one, a pre-purchase inspection and a VIN history check are essential — skip them and you're gambling.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Mercedes-Benz Cla 250 reliability report with year-by-year comparison and generation analysis.

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