Mercedes-Benz Cla 250 Reliability by Year

Based on 2M+ real complaints filed with the U.S. National Highway Traffic Safety Administration (NHTSA)

131 NHTSA complaints (2018–2025).Complaint rate: 9.5 per 1,000 vehicles.

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Should I buy a Mercedes-Benz Cla 250?

Quick answer from 131 NHTSA complaints · 2018–2025

Mercedes-Benz Cla 250 reliability depends heavily on the model year. Several years show complaint spikes well above the model's own average, while others are meaningfully cleaner. The most commonly reported issue across all years is electrical faults. Pick the right year and this Cla 250 can be a reasonable used buy; pick the wrong one and you're inheriting known problems.

Best years to buy
Years to avoid
Most common Mercedes-Benz Cla 250 problem: Electrical Faults17 complaints (0.0% crash-involvement rate).

Keep scrolling for year-by-year complaint trends, recall campaigns, and component breakdowns — or click any year above for a full report.

Why these years are worse

The most common issues driving the complaint spikes:

  • electrical faults17 complaints (0.0% involved a crash)
  • engine problems15 complaints (0.0% involved a crash)
  • airbags10 complaints (30.0% involved a crash)
  • fuel system9 complaints (0.0% involved a crash)
  • body structure7 complaints (0.0% involved a crash)
Severity Score
204.6
Complaints
131
Crash Rate
5.3%
Fire Rate
1.5%
Injuries
12
Fatalities

Which Years to Buy & Avoid

Years auto-clustered by complaint volume relative to this model's median.

Rankings based on raw NHTSA complaint counts. Sales volume data not yet available for this model.

Bottom line: Avoid the 2018 Mercedes-Benz Cla 250. The 2021–2023 models had significantly fewer reported issues. Most common issue across all years: Electrical System.

Avoid These Years

2018
~51/yr complaints · 1 crashes

Average

2019–2020
~29/yr complaints

Better Years

2021–2023
~6/yr complaints

Too New

2024–2025
5 complaints so far

Need 3+ years on the road for reliable complaint data.

Looking at a specific Mercedes-Benz Cla 250?

A model's reputation is just the start.

Even within the “good” years, individual cars can have hidden accidents, title issues, or odometer rollbacks. Check the actual VIN before you buy — full history report for $4.99 (vs. Carfax $44.99).

Complaints by Model Year

NHTSA complaint count per model year

Common Mercedes-Benz Cla 250 Problems

Most reported component complaints to NHTSA. Bar length = volume; color = crash-involvement rate.

Show full table
ComponentComplaintsCrash %
Electrical Faults170.0%
Engine Problems150.0%
Airbags1030.0%
Fuel System90.0%
Body Structure70.0%
Steering Defects616.7%
Wheel Issues425.0%
Communication30.0%
Transmission / Drivetrain30.0%
Suspension Failures333.3%
Data Sources & Methodology

Complaints: NHTSA Office of Defects Investigation consumer complaint database (131 records for this model). Public domain data, updated monthly.

Sales data: Not yet available for this model. Complaint counts are shown as raw numbers.

Rate calculation: Complaints per 10,000 vehicles sold = (complaint count / US annual sales) x 10,000. This normalizes for sales volume so high-volume models like Civic or Camry aren't unfairly penalized.

Year classifications: AVOID = 1.5x+ the model's median complaint count. GOOD = 0.6x or below. Years less than 3 years old are marked TOO NEW (insufficient data).

See also: Mercedes-Benz Cla 250accident & safety statistics from our vehicle history database.

Buying a Mercedes-Benz Cla 250?

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