Mercedes-Benz Cla 250 Reliability

130 NHTSA complaints (2018–2025). Complaint rate: 9.4 per 1,000 vehicles.

Severity Score
20.4
Complaints
130
Crash Rate
5.4%
Fire Rate
1.5%
Injuries
12
Fatalities

Which Years to Buy & Avoid

Years auto-clustered by complaint volume relative to this model's median.

Bottom line: Avoid the 2018 Mercedes-Benz Cla 250. The 2021–2023 models had significantly fewer reported issues. Most common issue across all years: UNKNOWN OR OTHER.

Avoid These Years

2018
~51/yr complaints · 1 crashes

Average

2019–2020
~29/yr complaints

Better Years

2021–2023
~6/yr complaints

Too New

2024–2025
5 complaints so far

Need 3+ years on the road for reliable complaint data.

Looking at a specific Mercedes-Benz Cla 250?

A model's reputation is just the start.

Even within the “good” years, individual cars can have hidden accidents, title issues, or odometer rollbacks. Check the actual VIN before you buy — full history report for $4.99 (vs. Carfax $44.99).

Complaints by Model Year

NHTSA complaint count per model year

Mercedes-Benz Cla 250 — Complaints by Model YearPeak: 2018 (51)
01529445920182019202020212022202320242025

Common Mercedes-Benz Cla 250 Problems

Most reported component complaints to NHTSA

ComponentComplaintsCrash %
UNKNOWN OR OTHER190.0%
ELECTRICAL SYSTEM170.0%
ENGINE150.0%
AIR BAGS1030.0%
FUEL/PROPULSION SYSTEM90.0%
STRUCTURE:BODY70.0%
STEERING616.7%
WHEELS425.0%
POWER TRAIN30.0%
SUSPENSION333.3%

Year-by-Year Breakdown

NHTSA complaint count per model year — click any year for full problems & recalls breakdown.

YearGenerationComplaintsCrashesFiresDetails
2018AVOID5112View
2019272View
2020301View
2021GOOD81View
2022GOOD20View
2023GOOD72View
2024TOO NEW20View
2025TOO NEW30View

See also: Mercedes-Benz Cla 250accident & safety statistics from our vehicle history database.

Buying a Mercedes-Benz Cla 250?

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Mercedes-Benz Cla 250 Years to Avoid (2018–2025) — Reliability, Problems & Best Years to Buy | VinItel