2020 Jeep Grand Cherokee Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Jeep Grand Cherokee. Part of Generation 4 (WK2) — 2011–2021.

20192021
Complaints
332
per 10K Sold
15.8
US Sales
209,786
Crashes
41
Fires
8
Injuries
13
Fatalities
Recalls
3

Worst 2020 Jeep Grand Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#162 complaints

Electrical Faults

Avg mileage:21,515 mi
Crash-related:3
#247 complaints

Engine Problems

Avg mileage:12,986 mi
Fires:3
#336 complaints

Transmission / Drivetrain

Avg mileage:11,489 mi
Crash-related:2
Fires:2
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All Problems by Category

Every NHTSA complaint category for the 2020 Jeep Grand Cherokee.

Electrical Faults
62
complaints
Crashes
3
Fires
Avg Miles
21,515
Engine Problems
47
complaints
Crashes
Fires
3
Avg Miles
12,986
Transmission / Drivetrain
36
complaints
Crashes
2
Fires
2
Avg Miles
11,489
Airbags
16
complaints
Crashes
11
Fires
Avg Miles
31,132
Fuel System
14
complaints
Crashes
1
Fires
1
Avg Miles
2,847
Unintended Acceleration
14
complaints
Crashes
6
Fires
Avg Miles
11,021
Steering Defects
13
complaints
Crashes
1
Fires
Avg Miles
13,100
Brakes
11
complaints
Crashes
7
Fires
Avg Miles
18,414
Suspension Failures
8
complaints
Crashes
1
Fires
Avg Miles
16,319
Body Structure
6
complaints
Crashes
1
Fires
Avg Miles
2,643
Seat Belt Issues
5
complaints
Crashes
Fires
Avg Miles
Engine & Cooling
4
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Warnings
4
complaints
Crashes
2
Fires
Avg Miles
Wipers & Visibility
4
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Camera System
3
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
3
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
2
complaints
Crashes
Fires
Avg Miles
Headlight/Taillight Failures
2
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
2
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Automatic Emergency Braking
2
complaints
Crashes
Fires
Avg Miles
Diesel Fuel System
2
complaints
Crashes
Fires
Avg Miles
Structure:Interior Panels:Dashboard
2
complaints
Crashes
Fires
Avg Miles
Wheel Issues
2
complaints
Crashes
1
Fires
Avg Miles
Backup Camera
1
complaints
Crashes
Fires
Avg Miles
Electrical System:12v/24v/48v Battery
1
complaints
Crashes
Fires
Avg Miles
Electrical System:Instrument Panel:Speedometer/Odometer
1
complaints
Crashes
Fires
Avg Miles
Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm)
1
complaints
Crashes
Fires
Avg Miles
Equipment:Electrical:Infotainment
1
complaints
Crashes
Fires
Avg Miles
Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Jeep Grand Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Jeep Grand Cherokee

3 NHTSA recall campaigns affecting ~538,884 vehicles.

23V411000Engine & Cooling
~80,629 affected

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

22V406000Fuel System, Diesel:delivery:fuel Pump
~138,645 affected

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

20V191000Back Over Prevention: Sensing System: Camera
~319,610 affected

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Other Jeep Grand Cherokee Years

2020 Jeep Grand Cherokee — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Jeep Grand Cherokee reliable?
Verdict: Below Average Complaints. The 2020 Jeep Grand Cherokee has 332 NHTSA complaints, 41 crash-related, and 3 recall campaigns. The most common issue is Electrical Faults with 62 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Jeep Grand Cherokee?
Top reported problems: Electrical Faults (62 complaints, avg 21,515 mi); Engine Problems (47 complaints, avg 12,986 mi); Transmission / Drivetrain (36 complaints, avg 11,489 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Jeep Grand Cherokee?
The weighted average mileage at time of complaint is about 15,724 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Jeep Grand Cherokee?
NHTSA complaints for the 2020 Jeep Grand Cherokee include 41 crash-related reports, 8 fire reports, 13 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Jeep Grand Cherokee have any recalls?
Yes — 3 NHTSA recall campaigns affecting an estimated 538,884 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Jeep Grand Cherokee?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Jeep Grand Cherokee reliability report with year-by-year comparison and generation analysis.

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