2011 Jeep Grand Cherokee Problems

High Complaint Volume

Real NHTSA owner complaints for the 2011 Jeep Grand Cherokee. Part of Generation 4 (WK2) — 2011–2021.

20102012
Complaints
2,422
per 10K Sold
189.6
US Sales
127,744
Crashes
90
Fires
91
Injuries
77
Fatalities
5
Recalls
6

Worst 2011 Jeep Grand Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1760 complaints

Electrical Faults

Avg mileage:70,246 mi
Crash-related:8
Fires:46
#2342 complaints

Engine Problems

Avg mileage:74,515 mi
Crash-related:6
Fires:7
#3322 complaints

Brakes

Avg mileage:65,554 mi
Crash-related:8
Fires:1
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All Problems by Category

Every NHTSA complaint category for the 2011 Jeep Grand Cherokee.

Electrical Faults
760
complaints
Crashes
8
Fires
46
Avg Miles
70,246
Engine Problems
342
complaints
Crashes
6
Fires
7
Avg Miles
74,515
Brakes
322
complaints
Crashes
8
Fires
1
Avg Miles
65,554
Fuel System
246
complaints
Crashes
6
Fires
Avg Miles
74,064
Transmission / Drivetrain
86
complaints
Crashes
5
Fires
1
Avg Miles
71,656
Steering Defects
85
complaints
Crashes
3
Fires
Avg Miles
80,229
Airbags
59
complaints
Crashes
24
Fires
1
Avg Miles
70,164
Suspension Failures
37
complaints
Crashes
5
Fires
Avg Miles
65,763
Unintended Acceleration
36
complaints
Crashes
8
Fires
Avg Miles
52,805
Headlight/Taillight Failures
35
complaints
Crashes
Fires
4
Avg Miles
73,851
Body Structure
32
complaints
Crashes
6
Fires
2
Avg Miles
64,853
Gasoline Fuel System
31
complaints
Crashes
Fires
Avg Miles
68,261
Hydraulic Brakes
26
complaints
Crashes
Fires
Avg Miles
78,482
Interior Lighting
22
complaints
Crashes
Fires
Avg Miles
101,000
Wipers & Visibility
18
complaints
Crashes
Fires
2
Avg Miles
66,396
Electronic Stability Control
16
complaints
Crashes
1
Fires
1
Avg Miles
68,345
Engine & Cooling
14
complaints
Crashes
Fires
2
Avg Miles
27,297
Electrical System:Alternator/Generator/Regulator
12
complaints
Crashes
Fires
4
Avg Miles
88,305
Visibility
12
complaints
Crashes
Fires
6
Avg Miles
39,624
Seat Belt Issues
10
complaints
Crashes
4
Fires
Avg Miles
65,801
Seat-Related Issues
9
complaints
Crashes
Fires
2
Avg Miles
103,625
Latches / Locks
8
complaints
Crashes
Fires
Avg Miles
31,153
Structural Problems
7
complaints
Crashes
Fires
1
Avg Miles
42,227
Fuel Pump
5
complaints
Crashes
Fires
Avg Miles
42,000
Wheel Issues
5
complaints
Crashes
2
Fires
Avg Miles
344,760
Forward Collision Avoidance: Warnings
4
complaints
Crashes
Fires
Avg Miles
Visibility:Defroster/Defogger/Hvac System
4
complaints
Crashes
Fires
Avg Miles
Equipment Adaptive/Mobility
3
complaints
Crashes
Fires
Avg Miles
Other
2
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2011 Jeep Grand Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2011 Jeep Grand Cherokee

6 NHTSA recall campaigns affecting ~3,053,506 vehicles.

19V813000Electrical System
~528,594 affected

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

17V572000Brakes · Service Brakes, Hydraulic:power Assist
~646,394 affected

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

15V879000Interior Lighting · Electrical System:wiring
~389,252 affected

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

14V530000Electrical System
~189,206 affected

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

14V391000Electrical System:wiring
~653,562 affected

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

14V154000Brakes · Service Brakes, Hydraulic:power Assist:vacuum
~646,498 affected

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Other Jeep Grand Cherokee Years

2011 Jeep Grand Cherokee — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2011 Jeep Grand Cherokee reliable?
Verdict: High Complaint Volume. The 2011 Jeep Grand Cherokee has 2,422 NHTSA complaints, 90 crash-related, and 6 recall campaigns. The most common issue is Electrical Faults with 760 complaints. Source: NHTSA via VinItel.
What are common problems with the 2011 Jeep Grand Cherokee?
Top reported problems: Electrical Faults (760 complaints, avg 70,246 mi); Engine Problems (342 complaints, avg 74,515 mi); Brakes (322 complaints, avg 65,554 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2011 Jeep Grand Cherokee?
The weighted average mileage at time of complaint is about 71,127 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2011 Jeep Grand Cherokee?
NHTSA complaints for the 2011 Jeep Grand Cherokee include 90 crash-related reports, 91 fire reports, 77 injuries, and 5 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2011 Jeep Grand Cherokee have any recalls?
Yes — 6 NHTSA recall campaigns affecting an estimated 3,053,506 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2011 Jeep Grand Cherokee?
This year has a higher-than-normal complaint volume. It's not an automatic no, but focus inspection on the top reported issue (electrical faults) and verify open recalls have been addressed.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Jeep Grand Cherokee reliability report with year-by-year comparison and generation analysis.

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