2023 Jeep Grand Cherokee Problems

Below Average Complaints

Real NHTSA owner complaints for the 2023 Jeep Grand Cherokee. Part of Generation 5 (WL) — 2022–present.

20222024
Complaints
630
per 10K Sold
25.8
US Sales
244,597
Crashes
26
Fires
4
Injuries
27
Fatalities
2
Recalls
18

Worst 2023 Jeep Grand Cherokee Problems

Top 3 most-reported issues with average mileage at failure.

#1164 complaints

Electrical Faults

Avg mileage:26,413 mi
Crash-related:2
Fires:1
#276 complaints

Engine Problems

Avg mileage:18,039 mi
Crash-related:2
Fires:1
#348 complaints

Suspension Failures

Avg mileage:13,257 mi
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All Problems by Category

Every NHTSA complaint category for the 2023 Jeep Grand Cherokee.

Electrical Faults
164
complaints
Crashes
2
Fires
1
Avg Miles
26,413
Engine Problems
76
complaints
Crashes
2
Fires
1
Avg Miles
18,039
Suspension Failures
48
complaints
Crashes
Fires
Avg Miles
13,257
Fuel System
45
complaints
Crashes
1
Fires
Avg Miles
Steering Defects
38
complaints
Crashes
2
Fires
Avg Miles
15,225
Transmission / Drivetrain
32
complaints
Crashes
Fires
Avg Miles
21,542
Forward Collision Avoidance: Automatic Emergency Braking
25
complaints
Crashes
2
Fires
Avg Miles
Brakes
22
complaints
Crashes
3
Fires
Avg Miles
44,000
Forward Collision Avoidance: Warnings
18
complaints
Crashes
2
Fires
Avg Miles
Unintended Acceleration
17
complaints
Crashes
1
Fires
Avg Miles
11,000
Airbags
10
complaints
Crashes
4
Fires
Avg Miles
5,900
Body Structure
8
complaints
Crashes
1
Fires
Avg Miles
Headlight/Taillight Failures
7
complaints
Crashes
Fires
Avg Miles
200
Lane Departure: Blind Spot Detection
7
complaints
Crashes
1
Fires
Avg Miles
Wipers & Visibility
7
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
5
complaints
Crashes
Fires
Avg Miles
Lane Departure: Assist
5
complaints
Crashes
Fires
Avg Miles
Lane Departure: Warning
4
complaints
Crashes
Fires
Avg Miles
Seat-Related Issues
4
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
3
complaints
Crashes
Fires
Avg Miles
Wheel Issues
3
complaints
Crashes
1
Fires
Avg Miles
Back Over Prevention: Warnings
2
complaints
Crashes
1
Fires
Avg Miles
Parking-Brake Issues
2
complaints
Crashes
Fires
Avg Miles
Seat Belt Issues
2
complaints
Crashes
Fires
Avg Miles
Hydraulic Brakes
2
complaints
Crashes
Fires
Avg Miles
Backup Camera
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Sensing System: Camera
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention:Software
1
complaints
Crashes
Fires
Avg Miles
Carry Handle, Shell, Base
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2023 Jeep Grand Cherokee. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2023 Jeep Grand Cherokee

18 NHTSA recall campaigns affecting ~2,808,525 vehicles.

26V051000Suspension:rear:springs:coil Springs
~80,620 affected

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

25V741000Electrical System:propulsion System:traction Battery
~320,068 affected

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

25V576000Electrical System:propulsion System
~91,787 affected

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

25V472000Seats:mid/rear Assembly:head Restraint
~121,398 affected

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

25V430000Visibility:defroster/defogger/hvac System:fan/motor
~1,689 affected

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

24V897000Air Bags:side/window
~14 affected

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

24V434000Seat Belts:critical Fasteners
~53 affected

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

24V436000Back Over Prevention: Sensing System: Camera
~1,033,433 affected

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

24V289000Back Over Prevention: Sensing System: Camera
~8 affected

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

24V291000Back Over Prevention: Sensing System: Camera
~2 affected

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

+ 8 more recalls

Other Jeep Grand Cherokee Years

2023 Jeep Grand Cherokee — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2023 Jeep Grand Cherokee reliable?
Verdict: Below Average Complaints. The 2023 Jeep Grand Cherokee has 630 NHTSA complaints, 26 crash-related, and 18 recall campaigns. The most common issue is Electrical Faults with 164 complaints. Source: NHTSA via VinItel.
What are common problems with the 2023 Jeep Grand Cherokee?
Top reported problems: Electrical Faults (164 complaints, avg 26,413 mi); Engine Problems (76 complaints, avg 18,039 mi); Suspension Failures (48 complaints, avg 13,257 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2023 Jeep Grand Cherokee?
The weighted average mileage at time of complaint is about 21,310 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2023 Jeep Grand Cherokee?
NHTSA complaints for the 2023 Jeep Grand Cherokee include 26 crash-related reports, 4 fire reports, 27 injuries, and 2 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2023 Jeep Grand Cherokee have any recalls?
Yes — 18 NHTSA recall campaigns affecting an estimated 2,808,525 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2023 Jeep Grand Cherokee?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Jeep Grand Cherokee reliability report with year-by-year comparison and generation analysis.

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