2020 RAM Promaster Problems

Typical for Model

Real NHTSA owner complaints for the 2020 RAM Promaster.

20192021
Complaints
53
Crashes
4
Fires
0
Injuries
2
Fatalities
Recalls
5

Worst 2020 RAM Promaster Problems

Top 3 most-reported issues with average mileage at failure.

#110 complaints

Transmission / Drivetrain

Avg mileage:57,224 mi
#26 complaints

Electrical Faults

Crash-related:1
#35 complaints

Backup Camera

Avg mileage:95,395 mi
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All Problems by Category

Every NHTSA complaint category for the 2020 RAM Promaster.

Transmission / Drivetrain
10
complaints
Crashes
Fires
Avg Miles
57,224
Electrical Faults
6
complaints
Crashes
1
Fires
Avg Miles
Backup Camera
5
complaints
Crashes
Fires
Avg Miles
95,395
Engine Problems
3
complaints
Crashes
Fires
Avg Miles
Engine & Cooling
3
complaints
Crashes
Fires
Avg Miles
Steering Defects
3
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
3
complaints
Crashes
2
Fires
Avg Miles
Seat Belt Issues
2
complaints
Crashes
Fires
Avg Miles
Airbags
1
complaints
Crashes
1
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
Fires
Avg Miles
Lane Departure: Warning
1
complaints
Crashes
Fires
Avg Miles
Seat-Related Issues
1
complaints
Crashes
Fires
Avg Miles
Brakes
1
complaints
Crashes
Fires
Avg Miles
Tire Defects
1
complaints
Crashes
Fires
Avg Miles
Vehicle Speed Control:Accelerator Pedal
1
complaints
Crashes
Fires
Avg Miles
Wheel Issues
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 RAM Promaster. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 RAM Promaster

5 NHTSA recall campaigns affecting ~685,971 vehicles.

25V876000Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:
~86 affected

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

25V720000Engine And Engine Cooling:cooling System:radiator Assembly
~300,691 affected

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

25V552000Back Over Prevention: Sensing System: Camera
~219,577 affected

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

23V301000Power Train:automatic Transmission:internal:park Pawl
~165,503 affected

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

20V374000Airbags
~114 affected

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Other RAM Promaster Years

2020 RAM Promaster — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 RAM Promaster reliable?
Verdict: Typical for Model. The 2020 RAM Promaster has 53 NHTSA complaints, 4 crash-related, and 5 recall campaigns. The most common issue is Transmission / Drivetrain with 10 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 RAM Promaster?
Top reported problems: Transmission / Drivetrain (10 complaints, avg 57,224 mi); Electrical Faults (6 complaints); Backup Camera (5 complaints, avg 95,395 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 RAM Promaster?
The weighted average mileage at time of complaint is about 69,948 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 RAM Promaster?
NHTSA complaints for the 2020 RAM Promaster include 4 crash-related reports, 0 fire reports, 2 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 RAM Promaster have any recalls?
Yes — 5 NHTSA recall campaigns affecting an estimated 685,971 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 RAM Promaster?
Complaint levels are in line with what's expected. Normal used-car due diligence applies — check the specific VIN for accident history, open recalls, and title brands.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full RAM Promaster reliability report with year-by-year comparison and generation analysis.

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