Ram Promaster Reliability

779 NHTSA complaints (2014–2026). Complaint rate: 25.4 per 1,000 vehicles.

Severity Score
32.9
Complaints
779
Crash Rate
3.7%
Fire Rate
2.6%
Injuries
4
Fatalities

Which Years to Buy & Avoid

Years auto-clustered by complaint volume relative to this model's median.

Bottom line: The 2021 Ram Promaster had a notable spike in NHTSA complaints. Other years had typical complaint volumes. Most common issue across all years: ELECTRICAL SYSTEM.

Avoid These Years

2021
~128/yr complaints · 2 crashes
2014
~117/yr complaints · 9 crashes

Average

2015–2020
~65/yr complaints
2022–2023
~67/yr complaints

Better Years

No years stand out as significantly better.

Too New

2024–2025
10 complaints so far

Need 3+ years on the road for reliable complaint data.

Looking at a specific Ram Promaster?

A model's reputation is just the start.

Even within the “good” years, individual cars can have hidden accidents, title issues, or odometer rollbacks. Check the actual VIN before you buy — full history report for $4.99 (vs. Carfax $44.99).

Complaints by Model Year

NHTSA complaint count per model year

Ram Promaster — Complaints by Model YearPeak: 2021 (128)
03774110147201420152016201720182019202020212022202320242025

Common Ram Promaster Problems

Most reported component complaints to NHTSA

ComponentComplaintsCrash %
ELECTRICAL SYSTEM1162.6%
ENGINE1012.0%
POWER TRAIN945.3%
UNKNOWN OR OTHER701.4%
SERVICE BRAKES568.9%
STEERING400.0%
ENGINE AND ENGINE COOLING342.9%
EXTERIOR LIGHTING200.0%
BACK OVER PREVENTION190.0%
VEHICLE SPEED CONTROL175.9%

Year-by-Year Breakdown

NHTSA complaint count per model year — click any year for full problems & recalls breakdown.

YearGenerationComplaintsCrashesFiresDetails
2014AVOID11793View
20157911View
2016480View
20179245View
2018515View
2019705View
2020502View
2021AVOID12824View
20227712View
20235605View
2024TOO NEW60View
2025TOO NEW40View

See also: Ram Promasteraccident & safety statistics from our vehicle history database.

Buying a Ram Promaster?

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Ram Promaster Years to Avoid (2014–2026) — Reliability, Problems & Best Years to Buy | VinItel