Complaints
149
Crashes
16
Fires
0
Injuries
9
Fatalities
—
Recalls
0
Worst 2020 Mazda CX-5 Problems
Top 3 most-reported issues with average mileage at failure.
#127 complaints
Electrical Faults
Avg mileage:1,115 mi
Crash-related:1
#216 complaints
Engine Problems
Avg mileage:9,000 mi
#313 complaints
Brakes
Avg mileage:982 mi
Crash-related:6
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All Problems by Category
Every NHTSA complaint category for the 2020 Mazda CX-5.
| Component | Complaints | Crashes | Fires | Avg Mileage | Volume |
|---|---|---|---|---|---|
| Electrical Faults | 27 | 1 | — | 1,115 mi | |
| Engine Problems | 16 | — | — | 9,000 mi | |
| Brakes | 13 | 6 | — | 982 mi | |
| Forward Collision Avoidance: Automatic Emergency Braking | 8 | 1 | — | — | |
| Transmission / Drivetrain | 7 | — | — | 52,000 mi | |
| Airbags | 5 | 1 | — | 2,800 mi | |
| Forward Collision Avoidance: Warnings | 5 | — | — | — | |
| Body Structure | 5 | 1 | — | 2,300 mi | |
| Headlight/Taillight Failures | 4 | 1 | — | — | |
| Fuel System | 4 | — | — | — | |
| Lane Departure: Blind Spot Detection | 4 | — | — | — | |
| Unintended Acceleration | 4 | 2 | — | — | |
| Forward Collision Avoidance: Adaptive Cruise Control | 3 | 1 | — | — | |
| Wipers & Visibility | 3 | — | — | — | |
| Back Over Prevention: Rearview System Braking | 2 | 1 | — | — | |
| Wheel Issues | 2 | — | — | — | |
| Back Over Prevention: Sensing System: Camera | 1 | — | — | — | |
| Electrical System:Adas:Blindspot:Warning:Chime | 1 | — | — | — | |
| Electrical System:Ignition:Coil | 1 | — | — | — | |
| Engine & Cooling | 1 | — | — | — | |
| Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit | 1 | — | — | — | |
| Lane Departure: Warning | 1 | — | — | — | |
| Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | 1 | — | — | — | |
| Seat Belt Issues | 1 | — | — | — | |
| Seat-Related Issues | 1 | — | — | — | |
| Service Brakes, Air:Antilock:Abs Warning Light | 1 | — | — | — | |
| Steering Defects | 1 | — | — | — | |
| Structural Problems | 1 | — | — | — | |
| Vehicle Speed Control:Cruise Control | 1 | — | — | — |
Electrical Faults
27
complaints
Crashes
1
Fires
—
Avg Miles
1,115
Engine Problems
16
complaints
Crashes
—
Fires
—
Avg Miles
9,000
Brakes
13
complaints
Crashes
6
Fires
—
Avg Miles
982
Forward Collision Avoidance: Automatic Emergency Braking
8
complaints
Crashes
1
Fires
—
Avg Miles
—
Transmission / Drivetrain
7
complaints
Crashes
—
Fires
—
Avg Miles
52,000
Airbags
5
complaints
Crashes
1
Fires
—
Avg Miles
2,800
Forward Collision Avoidance: Warnings
5
complaints
Crashes
—
Fires
—
Avg Miles
—
Body Structure
5
complaints
Crashes
1
Fires
—
Avg Miles
2,300
Headlight/Taillight Failures
4
complaints
Crashes
1
Fires
—
Avg Miles
—
Fuel System
4
complaints
Crashes
—
Fires
—
Avg Miles
—
Lane Departure: Blind Spot Detection
4
complaints
Crashes
—
Fires
—
Avg Miles
—
Unintended Acceleration
4
complaints
Crashes
2
Fires
—
Avg Miles
—
Forward Collision Avoidance: Adaptive Cruise Control
3
complaints
Crashes
1
Fires
—
Avg Miles
—
Wipers & Visibility
3
complaints
Crashes
—
Fires
—
Avg Miles
—
Back Over Prevention: Rearview System Braking
2
complaints
Crashes
1
Fires
—
Avg Miles
—
Wheel Issues
2
complaints
Crashes
—
Fires
—
Avg Miles
—
Back Over Prevention: Sensing System: Camera
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Electrical System:Adas:Blindspot:Warning:Chime
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Electrical System:Ignition:Coil
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Engine & Cooling
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Lane Departure: Warning
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Seat Belt Issues
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Seat-Related Issues
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Service Brakes, Air:Antilock:Abs Warning Light
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Steering Defects
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Structural Problems
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Vehicle Speed Control:Cruise Control
1
complaints
Crashes
—
Fires
—
Avg Miles
—
Search Owner Complaints
Read what owners actually reported to NHTSA for the 2020 Mazda CX-5. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.
Other Mazda CX-5 Years
2020 Mazda CX-5 — FAQ
Answers based on real NHTSA complaint and recall data for this specific model year.
Is the 2020 Mazda CX-5 reliable?
Verdict: Below Average Complaints. The 2020 Mazda CX-5 has 149 NHTSA complaints, 16 crash-related, and 0 recall campaigns. The most common issue is Electrical Faults with 27 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Mazda CX-5?
Top reported problems: Electrical Faults (27 complaints, avg 1,115 mi); Engine Problems (16 complaints, avg 9,000 mi); Brakes (13 complaints, avg 982 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Mazda CX-5?
The weighted average mileage at time of complaint is about 7,895 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Mazda CX-5?
NHTSA complaints for the 2020 Mazda CX-5 include 16 crash-related reports, 0 fire reports, 9 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Mazda CX-5 have any recalls?
No NHTSA recall campaigns have been issued for the 2020 Mazda CX-5 as of the latest data sync. Verify by VIN for the most current status — new recalls can be issued years after a model year ships.
Should I buy a 2020 Mazda CX-5?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.
Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.
Wider context: See the full Mazda CX-5 reliability report with year-by-year comparison and generation analysis.
Check Your Specific 2020 Mazda CX-5
Real owner complaints tell you about the model. The VIN tells you about your specific car — accidents, title issues, odometer fraud.
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