2020 Dodge Journey Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Dodge Journey.

2019newer >
Complaints
81
Crashes
2
Fires
1
Injuries
2
Fatalities
Recalls
1

Worst 2020 Dodge Journey Problems

Top 3 most-reported issues with average mileage at failure.

#117 complaints

Electrical Faults

Fires:1
#28 complaints

Engine Problems

Avg mileage:57,800 mi
#35 complaints

Headlight/Taillight Failures

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All Problems by Category

Every NHTSA complaint category for the 2020 Dodge Journey.

Electrical Faults
17
complaints
Crashes
Fires
1
Avg Miles
Engine Problems
8
complaints
Crashes
Fires
Avg Miles
57,800
Headlight/Taillight Failures
5
complaints
Crashes
Fires
Avg Miles
Backup Camera
4
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Rearview System Braking
3
complaints
Crashes
Fires
Avg Miles
Transmission / Drivetrain
3
complaints
Crashes
Fires
Avg Miles
Brakes
3
complaints
Crashes
1
Fires
Avg Miles
Steering Defects
3
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
3
complaints
Crashes
Fires
Avg Miles
Airbags
2
complaints
Crashes
1
Fires
Avg Miles
Unintended Acceleration
2
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
Fires
Avg Miles
Engine & Cooling
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
1
complaints
Crashes
Fires
Avg Miles
Lane Departure: Blind Spot Detection
1
complaints
Crashes
Fires
Avg Miles
Seat Belt Issues
1
complaints
Crashes
Fires
Avg Miles
Seat Belts:Critical Fasteners
1
complaints
Crashes
Fires
Avg Miles
Hydraulic Brakes
1
complaints
Crashes
Fires
Avg Miles
Suspension Failures
1
complaints
Crashes
Fires
Avg Miles
Tire Defects
1
complaints
Crashes
Fires
Avg Miles
Tires:Tread/Belt
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Dodge Journey. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Dodge Journey

1 NHTSA recall campaign affecting ~219,577 vehicles.

25V552000Back Over Prevention: Sensing System: Camera
~219,577 affected

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Other Dodge Journey Years

2020 Dodge Journey — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Dodge Journey reliable?
Verdict: Below Average Complaints. The 2020 Dodge Journey has 81 NHTSA complaints, 2 crash-related, and 1 recall campaign. The most common issue is Electrical Faults with 17 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Dodge Journey?
Top reported problems: Electrical Faults (17 complaints); Engine Problems (8 complaints, avg 57,800 mi); Headlight/Taillight Failures (5 complaints). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Dodge Journey?
The weighted average mileage at time of complaint is about 57,800 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Dodge Journey?
NHTSA complaints for the 2020 Dodge Journey include 2 crash-related reports, 1 fire reports, 2 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Dodge Journey have any recalls?
Yes — 1 NHTSA recall campaign affecting an estimated 219,577 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Dodge Journey?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Dodge Journey reliability report with year-by-year comparison and generation analysis.

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