Dodge Journey Reliability

7,886 NHTSA complaints (2007–2020). Complaint rate: 286.0 per 1,000 vehicles.

Severity Score
495.9
Complaints
7,886
Crash Rate
4.4%
Fire Rate
2.1%
Injuries
378
Fatalities
3

Which Years to Buy & Avoid

Years auto-clustered by complaint volume relative to this model's median.

Bottom line: Avoid the 2009–2010 Dodge Journey (98 crash-related complaints). The 2019–2020 models had significantly fewer reported issues. Most common issue across all years: ELECTRICAL SYSTEM.

Avoid These Years

2009–2010
~1,783/yr complaints · 98 crashes
2015
~859/yr complaints · 50 crashes

Average

2012–2014
~586/yr complaints
2016–2018
~412/yr complaints

Better Years

2019–2020
~98/yr complaints
2011
~252/yr complaints
2007–2008
~10/yr complaints
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Complaints by Model Year

NHTSA complaint count per model year

Dodge Journey — Complaints by Model YearPeak: 2009 (2,090)
06011,2021,8032,40420072008200920102011201220132014201520162017201820192020

Common Dodge Journey Problems

Most reported component complaints to NHTSA

ComponentComplaintsCrash %
ELECTRICAL SYSTEM2,0021.5%
ENGINE9421.6%
SERVICE BRAKES6687.5%
AIR BAGS62318.5%
UNKNOWN OR OTHER5982.5%
POWER TRAIN4573.7%
STEERING3345.1%
SEATS2820.7%
ELECTRONIC STABILITY CONTROL (ESC)2744.0%
SERVICE BRAKES, HYDRAULIC2522.4%

Year-by-Year Breakdown

NHTSA complaint count per model year — click any year for full problems & recalls breakdown.

YearGenerationComplaintsCrashesFiresDetails
2007GOOD—70—View→
2008GOOD—120—View→
2009AVOID—2,0907153View→
2010AVOID—1,4752723View→
2011GOOD—252116View→
2012—6213417View→
2013—5033116View→
2014—6355015View→
2015AVOID—8595015View→
2016—599348View→
2017—308168View→
2018—330111View→
2019GOOD—11611—View→
2020GOOD—7921View→

See also: Dodge Journeyaccident & safety statistics from our vehicle history database.

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Dodge Journey Years to Avoid (2007–2020) — Reliability, Problems & Best Years to Buy | VinItel