2020 Tesla Model S Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Tesla Model S. Part of Generation 1 — 2012–2020.

20192021
Complaints
120
per 10K Sold
59.1
US Sales
20,301
Crashes
25
Fires
0
Injuries
8
Fatalities
Recalls
11

Worst 2020 Tesla Model S Problems

Top 3 most-reported issues with average mileage at failure.

#114 complaints

Forward Collision Avoidance: Adaptive Cruise Control

Avg mileage:30,000 mi
Crash-related:1
#213 complaints

Suspension Failures

Avg mileage:2,283 mi
Crash-related:2
#311 complaints

Forward Collision Avoidance: Automatic Emergency Braking

Avg mileage:100 mi
Crash-related:1
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All Problems by Category

Every NHTSA complaint category for the 2020 Tesla Model S.

Forward Collision Avoidance: Adaptive Cruise Control
14
complaints
Crashes
1
Fires
Avg Miles
30,000
Suspension Failures
13
complaints
Crashes
2
Fires
Avg Miles
2,283
Forward Collision Avoidance: Automatic Emergency Braking
11
complaints
Crashes
1
Fires
Avg Miles
100
Steering Defects
10
complaints
Crashes
2
Fires
Avg Miles
9,249
Unintended Acceleration
8
complaints
Crashes
3
Fires
Avg Miles
5,232
Transmission / Drivetrain
6
complaints
Crashes
1
Fires
Avg Miles
9,262
Brakes
6
complaints
Crashes
Fires
Avg Miles
Electrical Faults
5
complaints
Crashes
1
Fires
Avg Miles
1,250
Forward Collision Avoidance: Warnings
5
complaints
Crashes
1
Fires
Avg Miles
Body Structure
5
complaints
Crashes
1
Fires
Avg Miles
3,745
Wheel Issues
4
complaints
Crashes
Fires
Avg Miles
Airbags
2
complaints
Crashes
1
Fires
Avg Miles
Lane Departure: Warning
2
complaints
Crashes
2
Fires
Avg Miles
Latches/Locks/Linkages:Hood:Latch
2
complaints
Crashes
Fires
Avg Miles
Seat Belt Issues
2
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Sensing System: Camera
1
complaints
Crashes
1
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
1
Fires
Avg Miles
Electrical System:Adas:Autonomous/Self Driving
1
complaints
Crashes
Fires
Avg Miles
Other Equipment
1
complaints
Crashes
Fires
Avg Miles
Forward-Collision Avoidance Issues
1
complaints
Crashes
Fires
Avg Miles
Fuel System
1
complaints
Crashes
Fires
Avg Miles
Lane Departure
1
complaints
Crashes
Fires
Avg Miles
Lane Departure: Assist
1
complaints
Crashes
Fires
Avg Miles
Latches / Locks
1
complaints
Crashes
Fires
Avg Miles
Latches/Locks/Linkages:Doors:Latch
1
complaints
Crashes
Fires
Avg Miles
Tire Defects
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Tesla Model S. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Tesla Model S

11 NHTSA recall campaigns affecting ~6,129,297 vehicles.

24V376000Seat Belts:front:warning Light/devices
~125,233 affected

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

24V153000Forward Collision Avoidance: Warnings:external/pedestrian Alert · Electrical System:software
~6,557 affected

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

24V051000Instrument Cluster
~2,193,869 affected

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

23V838000Electrical System:adas:driver Monitoring:software
~2,031,220 affected

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

23V085000Steering:automated/adaptive Steering
~362,758 affected

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

22V818000Steering:electric Power Assist System
~40,168 affected

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

22V235000Forward Collision Avoidance: Warnings:external/pedestrian Alert · Electrical System:software
~594,894 affected

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V063000Forward Collision Avoidance: Warnings:external/pedestrian Alert · Electrical System:software
~578,607 affected

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V037000Steering:automated/adaptive Steering
~53,822 affected

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

21V00B000Latches/locks/linkages:hood:latch
~130,441 affected

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

+ 1 more recalls

Other Tesla Model S Years

2020 Tesla Model S — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Tesla Model S reliable?
Verdict: Below Average Complaints. The 2020 Tesla Model S has 120 NHTSA complaints, 25 crash-related, and 11 recall campaigns. The most common issue is Forward Collision Avoidance: Adaptive Cruise Control with 14 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Tesla Model S?
Top reported problems: Forward Collision Avoidance: Adaptive Cruise Control (14 complaints, avg 30,000 mi); Suspension Failures (13 complaints, avg 2,283 mi); Forward Collision Avoidance: Automatic Emergency Braking (11 complaints, avg 100 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Tesla Model S?
The weighted average mileage at time of complaint is about 9,245 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Tesla Model S?
NHTSA complaints for the 2020 Tesla Model S include 25 crash-related reports, 0 fire reports, 8 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Tesla Model S have any recalls?
Yes — 11 NHTSA recall campaigns affecting an estimated 6,129,297 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Tesla Model S?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Tesla Model S reliability report with year-by-year comparison and generation analysis.

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