2011 Kia Soul Problems

Below Average Complaints

Real NHTSA owner complaints for the 2011 Kia Soul.

20102012
Complaints
270
Crashes
43
Fires
7
Injuries
43
Fatalities
2
Recalls
4

Worst 2011 Kia Soul Problems

Top 3 most-reported issues with average mileage at failure.

#132 complaints

SERVICE BRAKES, HYDRAULIC

Avg mileage:78,305 mi
Crash-related:1
#228 complaints

ELECTRICAL SYSTEM

Avg mileage:71,956 mi
Crash-related:1
Fires:2
#325 complaints

AIR BAGS

Avg mileage:67,131 mi
Crash-related:22
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All Problems by Category

Every NHTSA complaint category for the 2011 Kia Soul.

SERVICE BRAKES, HYDRAULIC
32
complaints
Crashes
1
Fires
Avg Miles
78,305
ELECTRICAL SYSTEM
28
complaints
Crashes
1
Fires
2
Avg Miles
71,956
AIR BAGS
25
complaints
Crashes
22
Fires
Avg Miles
67,131
ENGINE
24
complaints
Crashes
1
Fires
1
Avg Miles
90,002
UNKNOWN OR OTHER
21
complaints
Crashes
Fires
Avg Miles
77,996
SERVICE BRAKES
13
complaints
Crashes
1
Fires
1
Avg Miles
82,033
POWER TRAIN
12
complaints
Crashes
Fires
Avg Miles
54,363
EXTERIOR LIGHTING
11
complaints
Crashes
Fires
Avg Miles
104,944
ELECTRONIC STABILITY CONTROL (ESC)
10
complaints
Crashes
Fires
Avg Miles
39,326
STRUCTURE:BODY
9
complaints
Crashes
2
Fires
Avg Miles
53,656
FUEL/PROPULSION SYSTEM
8
complaints
Crashes
Fires
1
Avg Miles
36,948
SUSPENSION
8
complaints
Crashes
1
Fires
Avg Miles
57,343
SEAT BELTS
7
complaints
Crashes
4
Fires
Avg Miles
73,857
VEHICLE SPEED CONTROL
7
complaints
Crashes
Fires
Avg Miles
93,850
TIRES
6
complaints
Crashes
2
Fires
Avg Miles
20,640
VISIBILITY/WIPER
6
complaints
Crashes
Fires
Avg Miles
45,729
WHEELS
6
complaints
Crashes
3
Fires
Avg Miles
37,740
VISIBILITY
5
complaints
Crashes
Fires
Avg Miles
16,930
ELECTRICAL SYSTEM:HORN
4
complaints
Crashes
Fires
Avg Miles
28,125
ENGINE AND ENGINE COOLING
4
complaints
Crashes
Fires
1
Avg Miles
90,500
STEERING
4
complaints
Crashes
2
Fires
Avg Miles
33,333
VISIBILITY:WINDSHIELD
4
complaints
Crashes
Fires
Avg Miles
14,825
SEATS
2
complaints
Crashes
1
Fires
Avg Miles
13,750
STRUCTURE
2
complaints
Crashes
1
Fires
Avg Miles
5,839
VISIBILITY:GLASS, SIDE/REAR
2
complaints
Crashes
Fires
Avg Miles
34,900
EQUIPMENT
1
complaints
Crashes
Fires
Avg Miles
EXTERIOR LIGHTING:BRAKE LIGHTS
1
complaints
Crashes
Fires
Avg Miles
200,000
EXTERIOR LIGHTING:HEADLIGHTS
1
complaints
Crashes
Fires
Avg Miles
160,000
FIRERELATED
1
complaints
Crashes
Fires
1
Avg Miles
165,000
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1
complaints
Crashes
Fires
Avg Miles
139,000

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Recalls for 2011 Kia Soul

4 NHTSA recall campaigns affecting ~4,536,075 vehicles.

23V652000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
~1,730,192 affected

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

23V652000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
~1,730,192 affected

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

14V822000STRUCTURE:BODY:ROOF AND PILLARS
~95,314 affected

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

13V114000EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
~980,377 affected

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Other Kia Soul Years

Wider context: See the full Kia Soul reliability report with year-by-year comparison and generation analysis.

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