2012 Kia Sorento Problems

High Complaint Volume

Real NHTSA owner complaints for the 2012 Kia Sorento. Part of Generation 2 — 2011–2015.

20112013
Complaints
1,198
Crashes
32
Fires
115
Injuries
59
Fatalities
Recalls
7

Worst 2012 Kia Sorento Problems

Top 3 most-reported issues with average mileage at failure.

#1458 complaints

ENGINE

Avg mileage:94,982 mi
Crash-related:2
Fires:52
#2127 complaints

ELECTRICAL SYSTEM

Avg mileage:72,437 mi
Crash-related:1
Fires:20
#381 complaints

UNKNOWN OR OTHER

Avg mileage:87,806 mi
Crash-related:3
Fires:8
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All Problems by Category

Every NHTSA complaint category for the 2012 Kia Sorento.

ENGINE
458
complaints
Crashes
2
Fires
52
Avg Miles
94,982
ELECTRICAL SYSTEM
127
complaints
Crashes
1
Fires
20
Avg Miles
72,437
UNKNOWN OR OTHER
81
complaints
Crashes
3
Fires
8
Avg Miles
87,806
AIR BAGS
78
complaints
Crashes
9
Fires
1
Avg Miles
104,090
SERVICE BRAKES, HYDRAULIC
65
complaints
Crashes
2
Fires
6
Avg Miles
85,308
EXTERIOR LIGHTING
55
complaints
Crashes
1
Fires
3
Avg Miles
98,456
POWER TRAIN
53
complaints
Crashes
6
Fires
Avg Miles
59,241
SERVICE BRAKES
32
complaints
Crashes
1
Fires
3
Avg Miles
54,312
STRUCTURE:BODY
30
complaints
Crashes
2
Fires
4
Avg Miles
83,444
FUEL/PROPULSION SYSTEM
29
complaints
Crashes
Fires
8
Avg Miles
93,262
VEHICLE SPEED CONTROL
29
complaints
Crashes
2
Fires
1
Avg Miles
26,189
SUSPENSION
20
complaints
Crashes
1
Fires
Avg Miles
129,262
STEERING
18
complaints
Crashes
1
Fires
2
Avg Miles
95,615
VISIBILITY:SUN/MOON ROOF ASSEMBLY
16
complaints
Crashes
Fires
Avg Miles
55,155
ENGINE AND ENGINE COOLING
13
complaints
Crashes
Fires
2
Avg Miles
86,993
SEATS
13
complaints
Crashes
Fires
Avg Miles
84,936
VISIBILITY/WIPER
13
complaints
Crashes
Fires
Avg Miles
60,082
ELECTRONIC STABILITY CONTROL (ESC)
11
complaints
Crashes
Fires
1
Avg Miles
79,093
FUEL SYSTEM, GASOLINE
6
complaints
Crashes
Fires
1
Avg Miles
140,235
EXTERIOR LIGHTING:HEADLIGHTS
5
complaints
Crashes
Fires
2
Avg Miles
109,500
WHEELS
5
complaints
Crashes
Fires
Avg Miles
46,552
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3
complaints
Crashes
Fires
Avg Miles
130
SEAT BELTS
3
complaints
Crashes
1
Fires
Avg Miles
95,000
STRUCTURE
3
complaints
Crashes
Fires
Avg Miles
1,526
EQUIPMENT ADAPTIVE/MOBILITY
2
complaints
Crashes
Fires
Avg Miles
25,000
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2
complaints
Crashes
Fires
Avg Miles
STRUCTURE:BODY:DOOR
2
complaints
Crashes
Fires
Avg Miles
35,010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2
complaints
Crashes
Fires
Avg Miles
53,558
BACK OVER PREVENTION
1
complaints
Crashes
Fires
Avg Miles
55,000
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
1
complaints
Crashes
Fires
Avg Miles
203,000

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2012 Kia Sorento. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2012 Kia Sorento

7 NHTSA recall campaigns affecting ~4,893,668 vehicles.

23V652000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
~1,730,192 affected

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

23V652000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
~1,730,192 affected

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

20V750000ENGINE
~294,756 affected

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

18V907000ENGINE
~71,653 affected

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

18V907000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
~71,653 affected

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

17V224000ENGINE AND ENGINE COOLING:ENGINE
~618,160 affected

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

15V626000POWER TRAIN:AUTOMATIC TRANSMISSION
~377,062 affected

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Other Kia Sorento Years

Wider context: See the full Kia Sorento reliability report with year-by-year comparison and generation analysis.

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