Chrysler Pacifica vs Toyota Sienna
Head-to-head reliability comparison from 21,024real NHTSA consumer complaints. Year-by-year breakdown, shared problems, crash & fire rates.
Which is more reliable, Chrysler Pacifica or Toyota Sienna?
Verdict from 21,024 NHTSA complaints
Chrysler Pacifica wins this comparison overall. Chrysler Pacifica comes out ahead on 2 of 4 reliability metrics — including a 34% lower complaint rate. The Toyota Sienna edges ahead on fire-involvement rate and overall severity score.
Head-to-Head Metrics
Lower is better on every metric. Bar length = relative magnitude. ✓ = winner.
Chrysler Pacifica wins by 34%
Chrysler Pacifica wins by 68%
Toyota Sienna wins by 27%
Toyota Sienna wins by 1438%
NHTSA Crash Test Ratings
Official NCAP star ratings — government crash test data. Most recent rated model year.
Chrysler Pacifica
2026 model yearToyota Sienna
2020 model yearSource: NHTSA New Car Assessment Program (NCAP). Lower star = higher injury risk in that crash type.
Complaint Volume — Year by Year
Sales-volume data not available for both models — showing raw complaint counts. Higher-volume models will appear higher even when reliability is comparable.
Most Reported Problems
Top component complaints for each model. Identical bar lengths = both have the same recurring issue.
Year-by-Year Head-to-Head
Lower is better. Click either model column to see that year's full breakdown.
Frequently Asked Questions
Chrysler Pacifica vs Toyota Sienna — the most common buyer questions, answered from NHTSA data.
Which is more reliable, the Chrysler Pacifica or the Toyota Sienna?
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Chrysler Pacifica wins this comparison overall. Chrysler Pacifica comes out ahead on 2 of 4 reliability metrics — including a 34% lower complaint rate. The Toyota Sienna edges ahead on fire-involvement rate and overall severity score. Source: NHTSA Office of Defects Investigation via VinItel.
Should I buy a Chrysler Pacifica or a Toyota Sienna?
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On reliability data alone, the Chrysler Pacifica is the safer bet — but the actual condition of the specific car matters far more than the model average. Check the VIN of any vehicle you're considering for accident history, title issues, and odometer rollbacks.
What problems do the Chrysler Pacifica and Toyota Sienna share?
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Top complaints for the Chrysler Pacifica: Engine Problems, Electrical Faults, Transmission / Drivetrain. Top complaints for the Toyota Sienna: Body Structure, Structure:Body:Door, Airbags. Source: NHTSA via VinItel.
Which has fewer NHTSA complaints, the Chrysler Pacifica or the Toyota Sienna?
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Across all model years, the Chrysler Pacifica has 10,241 NHTSA complaints and the Toyota Sienna has 10,783. Normalized for sales volume (complaints per 10,000 vehicles sold), the Toyota Sienna has the lower complaint rate. Raw counts can mislead — a 2× more popular model will naturally collect 2× more complaints. Detailed normalized comparison: vinitel.com/stats/nhtsa-complaints/compare/chrysler/pacifica/vs/toyota/sienna
Which is safer in a crash, the Chrysler Pacifica or the Toyota Sienna?
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Crash-involvement rate from NHTSA complaints: Chrysler Pacifica 3.1% vs Toyota Sienna 5.2% — the Chrysler Pacifica has the lower crash rate. NHTSA NCAP star ratings (frontal, side, rollover) for both models are also shown on the comparison page. Note: the per-VIN history matters more than the model average — a salvage-title car of any model carries higher crash exposure than the median.
Does the Chrysler Pacifica or the Toyota Sienna have more fires?
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Fire-involvement rate based on NHTSA complaints: Chrysler Pacifica 1.40% vs Toyota Sienna 1.10%. The Toyota Sienna has the lower reported fire rate. Fire complaints are a relatively rare but important safety signal — they often correlate with electrical-system or fuel-system defects. Check specific recall campaigns at vinitel.com/stats/nhtsa-complaints/chrysler/pacifica and vinitel.com/stats/nhtsa-complaints/toyota/sienna
What years of the Chrysler Pacifica are worse than the Toyota Sienna?
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The comparison page renders a year-by-year head-to-head table — for each model year (where both models have data), it shows complaint count or per-10K rate side by side and marks which model fares better that year. Buyers cross-shopping a specific model year should always check the year-level VinItel pages: vinitel.com/stats/nhtsa-complaints/chrysler/pacifica/{year} and vinitel.com/stats/nhtsa-complaints/toyota/sienna/{year}.
Where does this Chrysler Pacifica vs Toyota Sienna comparison data come from?
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All complaint, crash, fire, and fatality data comes from the NHTSA Office of Defects Investigation (ODI) consumer-complaint database — the same source insurance regulators and the federal government use. NCAP star ratings come from NHTSA's New Car Assessment Program crash tests. Sales-volume normalization (per 10K sold) uses US annual vehicle sales. Data refreshes every 6 hours. Source: NHTSA via VinItel.
Related Reliability Comparisons
Other head-to-head matchups buyers cross-shopping the Pacifica or Sienna also look at:
Comparison data refreshed 2026-05-04 from NHTSA Office of Defects Investigation.·Source: NHTSA ODI
A model average can't see the car you're buying.
Even the Chrysler Pacifica has cars with hidden accidents, salvage titles, and odometer rollbacks. Check the VIN before you buy — full report $4.99 (vs. Carfax $44.99).
Deep-dive into either model: