2020 Chrysler Pacifica Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Chrysler Pacifica.

20192021
Complaints
242
Crashes
7
Fires
3
Injuries
6
Fatalities
Recalls
4

Worst 2020 Chrysler Pacifica Problems

Top 3 most-reported issues with average mileage at failure.

#157 complaints

Electrical Faults

Avg mileage:69,160 mi
Fires:2
#247 complaints

Engine Problems

Avg mileage:42,650 mi
#335 complaints

Transmission / Drivetrain

Avg mileage:23,600 mi
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All Problems by Category

Every NHTSA complaint category for the 2020 Chrysler Pacifica.

Electrical Faults
57
complaints
Crashes
Fires
2
Avg Miles
69,160
Engine Problems
47
complaints
Crashes
Fires
Avg Miles
42,650
Transmission / Drivetrain
35
complaints
Crashes
Fires
Avg Miles
23,600
Steering Defects
29
complaints
Crashes
1
Fires
Avg Miles
52,138
Fuel System
8
complaints
Crashes
Fires
1
Avg Miles
7,200
Forward Collision Avoidance: Automatic Emergency Braking
5
complaints
Crashes
1
Fires
Avg Miles
Brakes
5
complaints
Crashes
1
Fires
Avg Miles
Seat-Related Issues
4
complaints
Crashes
Fires
Avg Miles
Unintended Acceleration
4
complaints
Crashes
Fires
Avg Miles
Engine & Cooling
3
complaints
Crashes
Fires
Avg Miles
Hybrid Propulsion System
3
complaints
Crashes
Fires
Avg Miles
Body Structure
3
complaints
Crashes
Fires
Avg Miles
Suspension Failures
3
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
3
complaints
Crashes
Fires
Avg Miles
Airbags
2
complaints
Crashes
2
Fires
Avg Miles
Wheel Issues
2
complaints
Crashes
Fires
Avg Miles
Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software
1
complaints
Crashes
Fires
Avg Miles
Headlight/Taillight Failures
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Warnings
1
complaints
Crashes
1
Fires
Avg Miles
Latches/Locks/Linkages:Fueling/Charging Door/Hatch/Port:Latch/Lock Release System
1
complaints
Crashes
Fires
Avg Miles
Automatic Transmission
1
complaints
Crashes
Fires
Avg Miles
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)
1
complaints
Crashes
Fires
Avg Miles
Seat Belt Issues
1
complaints
Crashes
1
Fires
Avg Miles
Suspension:Front:Shock Absorber
1
complaints
Crashes
Fires
Avg Miles
Tires:Sidewall
1
complaints
Crashes
Fires
Avg Miles
Tires:Tread/Belt
1
complaints
Crashes
Fires
Avg Miles
Vehicle Speed Control:Throttle
1
complaints
Crashes
Fires
Avg Miles
Visibility
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Chrysler Pacifica. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Chrysler Pacifica

4 NHTSA recall campaigns affecting ~386,839 vehicles.

25V876000Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:
~86 affected

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

24V793000Air Bags:side/window:curtain
~26 affected

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

23V010000Electrical System:wiring:connectors/plugs/receptacles · Hybrid Propulsion System: Inverter
~67,117 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

20V191000Back Over Prevention: Sensing System: Camera
~319,610 affected

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Other Chrysler Pacifica Years

2020 Chrysler Pacifica — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Chrysler Pacifica reliable?
Verdict: Below Average Complaints. The 2020 Chrysler Pacifica has 242 NHTSA complaints, 7 crash-related, and 4 recall campaigns. The most common issue is Electrical Faults with 57 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Chrysler Pacifica?
Top reported problems: Electrical Faults (57 complaints, avg 69,160 mi); Engine Problems (47 complaints, avg 42,650 mi); Transmission / Drivetrain (35 complaints, avg 23,600 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Chrysler Pacifica?
The weighted average mileage at time of complaint is about 47,399 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Chrysler Pacifica?
NHTSA complaints for the 2020 Chrysler Pacifica include 7 crash-related reports, 3 fire reports, 6 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Chrysler Pacifica have any recalls?
Yes — 4 NHTSA recall campaigns affecting an estimated 386,839 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Chrysler Pacifica?
Fewer complaints than typical for this model. That's a good sign, but every individual car is different — the VIN still tells you what happened to this specific one.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Chrysler Pacifica reliability report with year-by-year comparison and generation analysis.

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