2020 Chrysler Pacifica Problems

Below Average Complaints

Real NHTSA owner complaints for the 2020 Chrysler Pacifica.

20192021
Complaints
237
Crashes
7
Fires
3
Injuries
6
Fatalities
Recalls
8

Worst 2020 Chrysler Pacifica Problems

Top 3 most-reported issues with average mileage at failure.

#156 complaints

ELECTRICAL SYSTEM

Avg mileage:69,160 mi
Fires:2
#246 complaints

ENGINE

Avg mileage:42,650 mi
#335 complaints

POWER TRAIN

Avg mileage:23,600 mi
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All Problems by Category

Every NHTSA complaint category for the 2020 Chrysler Pacifica.

ComponentComplaintsCrashesFiresAvg MileageVolume
ELECTRICAL SYSTEM56269,160 mi
ENGINE4642,650 mi
POWER TRAIN3523,600 mi
STEERING28152,138 mi
UNKNOWN OR OTHER172,800 mi
FUEL/PROPULSION SYSTEM717,200 mi
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING51
SERVICE BRAKES51
SEATS41,000 mi
ENGINE AND ENGINE COOLING394,833 mi
HYBRID PROPULSION SYSTEM376,000 mi
STRUCTURE:BODY3
SUSPENSION316,650 mi
VEHICLE SPEED CONTROL3924 mi
VISIBILITY/WIPER3
AIR BAGS22900 mi
WHEELS2
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE1
EXTERIOR LIGHTING1
FORWARD COLLISION AVOIDANCE: WARNINGS11
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM1
POWER TRAIN:AUTOMATIC TRANSMISSION130,000 mi
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)170,000 mi
SEAT BELTS11500 mi
SUSPENSION:FRONT:SHOCK ABSORBER1161,500 mi
TIRES:SIDEWALL1
TIRES:TREAD/BELT1
VEHICLE SPEED CONTROL:THROTTLE1
VISIBILITY185,000 mi

Recalls for 2020 Chrysler Pacifica

8 NHTSA recall campaigns affecting ~588,276 vehicles.

25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
~86 affected

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
~86 affected

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

24V793000AIR BAGS:SIDE/WINDOW:CURTAIN
~26 affected

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

23V010000ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
~67,117 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

23V010000HYBRID PROPULSION SYSTEM: INVERTER
~67,117 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

23V010000HYBRID PROPULSION SYSTEM: INVERTER
~67,117 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

23V010000ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
~67,117 affected

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

20V191000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
~319,610 affected

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Other Chrysler Pacifica Years

Wider context: See the full Chrysler Pacifica reliability report with year-by-year comparison and generation analysis.

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