2020 Toyota Highlander Problems

Typical for Model

Real NHTSA owner complaints for the 2020 Toyota Highlander. Part of Generation 4 — 2020–present.

20192021
Complaints
321
per 10K Sold
15.1
US Sales
212,276
Crashes
19
Fires
0
Injuries
21
Fatalities
Recalls
4

Worst 2020 Toyota Highlander Problems

Top 3 most-reported issues with average mileage at failure.

#197 complaints

Transmission / Drivetrain

Avg mileage:84,050 mi
Crash-related:2
#231 complaints

Airbags

Avg mileage:22,360 mi
Crash-related:2
#330 complaints

Brakes

Avg mileage:17,638 mi
Crash-related:2
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All Problems by Category

Every NHTSA complaint category for the 2020 Toyota Highlander.

Transmission / Drivetrain
97
complaints
Crashes
2
Fires
Avg Miles
84,050
Airbags
31
complaints
Crashes
2
Fires
Avg Miles
22,360
Brakes
30
complaints
Crashes
2
Fires
Avg Miles
17,638
Fuel System
17
complaints
Crashes
1
Fires
Avg Miles
3,934
Engine Problems
16
complaints
Crashes
2
Fires
Avg Miles
12,575
Body Structure
16
complaints
Crashes
1
Fires
Avg Miles
6,830
Electrical Faults
12
complaints
Crashes
Fires
Avg Miles
4,818
Structural Problems
10
complaints
Crashes
Fires
Avg Miles
41,500
Unintended Acceleration
10
complaints
Crashes
2
Fires
Avg Miles
13,741
Seat Belt Issues
5
complaints
Crashes
Fires
Avg Miles
37,040
Suspension Failures
5
complaints
Crashes
Fires
Avg Miles
89
Steering Defects
4
complaints
Crashes
2
Fires
Avg Miles
Lane Departure: Blind Spot Detection
3
complaints
Crashes
Fires
Avg Miles
Wipers & Visibility
3
complaints
Crashes
Fires
Avg Miles
Electronic Stability Control
2
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Warnings
2
complaints
Crashes
2
Fires
Avg Miles
Lane Departure: Assist
2
complaints
Crashes
Fires
Avg Miles
Seat-Related Issues
2
complaints
Crashes
Fires
Avg Miles
Structure:Body:Bumpers
2
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Sensing System: Camera
1
complaints
Crashes
Fires
Avg Miles
Back Over Prevention: Warnings
1
complaints
Crashes
1
Fires
Avg Miles
Electrical System:Instrument Panel:Fuel Gauge
1
complaints
Crashes
Fires
Avg Miles
Electrical System:Starter Assembly:Relay
1
complaints
Crashes
Fires
Avg Miles
Equipment:Appliance:Air Conditioner
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Adaptive Cruise Control
1
complaints
Crashes
Fires
Avg Miles
Forward Collision Avoidance: Automatic Emergency Braking
1
complaints
Crashes
Fires
Avg Miles
Latches / Locks
1
complaints
Crashes
Fires
Avg Miles
Power Train:Driveline:Constant Velocity Joint
1
complaints
Crashes
Fires
Avg Miles
Power Train:Driveline:Differential Unit
1
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2020 Toyota Highlander. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2020 Toyota Highlander

4 NHTSA recall campaigns affecting ~1,792,627 vehicles.

23V865000Air Bags:sensor:occupant Classification
~999,901 affected

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

23V720000Structure:body:bumpers
~750,795 affected

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

20V633000Seats · Airbags
~3,121 affected

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

20V162000Engine · Fuel System, Gasoline:delivery
~38,810 affected

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

Other Toyota Highlander Years

2020 Toyota Highlander — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2020 Toyota Highlander reliable?
Verdict: Typical for Model. The 2020 Toyota Highlander has 321 NHTSA complaints, 19 crash-related, and 4 recall campaigns. The most common issue is Transmission / Drivetrain with 97 complaints. Source: NHTSA via VinItel.
What are common problems with the 2020 Toyota Highlander?
Top reported problems: Transmission / Drivetrain (97 complaints, avg 84,050 mi); Airbags (31 complaints, avg 22,360 mi); Brakes (30 complaints, avg 17,638 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2020 Toyota Highlander?
The weighted average mileage at time of complaint is about 42,363 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2020 Toyota Highlander?
NHTSA complaints for the 2020 Toyota Highlander include 19 crash-related reports, 0 fire reports, 21 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2020 Toyota Highlander have any recalls?
Yes — 4 NHTSA recall campaigns affecting an estimated 1,792,627 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2020 Toyota Highlander?
Complaint levels are in line with what's expected. Normal used-car due diligence applies — check the specific VIN for accident history, open recalls, and title brands.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Toyota Highlander reliability report with year-by-year comparison and generation analysis.

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