RAM Promaster City Reliability by Year
Based on 2M+ real complaints filed with the U.S. National Highway Traffic Safety Administration (NHTSA)
139 NHTSA complaints (2015–2022).Complaint rate: 626.1 per 1,000 vehicles.
Should I buy a RAM Promaster City?
Quick answer from 139 NHTSA complaints · 2015–2022
Most RAM Promaster City years show comparable, moderate complaint volumes. No specific year stands out as dramatically worse than its siblings. The most commonly reported issue is engine problems. Any year within the data range should perform similarly — focus inspection on the individual VIN history rather than avoiding a specific year.
- 2022 RAM Promaster City· 4 complaints
- 2019 RAM Promaster City· 5 complaints
- 2021 RAM Promaster City· 6 complaints
Keep scrolling for year-by-year complaint trends, recall campaigns, and component breakdowns — or click any year above for a full report.
Which Years to Buy & Avoid
Years auto-clustered by complaint volume relative to this model's median.
Rankings based on raw NHTSA complaint counts. Sales volume data not yet available for this model.
Bottom line: Avoid the 2015–2016 RAM Promaster City. The 2021–2022 models had significantly fewer reported issues. Most common issue across all years: Engine.
Avoid These Years
Average
Better Years
A model's reputation is just the start.
Even within the “good” years, individual cars can have hidden accidents, title issues, or odometer rollbacks. Check the actual VIN before you buy — full history report for $4.99 (vs. Carfax $44.99).
Complaints by Model Year
NHTSA complaint count per model year
Common RAM Promaster City Problems
Most reported component complaints to NHTSA. Bar length = volume; color = crash-involvement rate.
Show full table
| Component | Complaints | Crash % |
|---|---|---|
| Engine Problems | 37 | 0.0% |
| Electrical Faults | 27 | 0.0% |
| Transmission / Drivetrain | 24 | 4.2% |
| Headlight/Taillight Failures | 7 | 0.0% |
| Wipers & Visibility | 3 | 0.0% |
| Seat Belt Issues | 3 | 0.0% |
| Steering Defects | 3 | 0.0% |
| Unintended Acceleration | 3 | 0.0% |
| Electronic Stability Control | 3 | 0.0% |
| Structural Problems | 2 | 0.0% |
When Each Problem Spiked
Year × component heatmap. Darker cells = more complaints that year. Reveals which model years a specific defect concentrated in — useful for spotting redesign-cycle quality dips.
Year-by-Year Breakdown
NHTSA complaint count per model year — click any year for full problems & recalls breakdown.
Year-by-Year Breakdown
Tap any year for full problems & recalls breakdown.
Data Sources & Methodology
Complaints: NHTSA Office of Defects Investigation consumer complaint database (139 records for this model). Public domain data, updated monthly.
Sales data: Not yet available for this model. Complaint counts are shown as raw numbers.
Rate calculation: Complaints per 10,000 vehicles sold = (complaint count / US annual sales) x 10,000. This normalizes for sales volume so high-volume models like Civic or Camry aren't unfairly penalized.
Year classifications: AVOID = 1.5x+ the model's median complaint count. GOOD = 0.6x or below. Years less than 3 years old are marked TOO NEW (insufficient data).
See also: RAM Promaster Cityaccident & safety statistics from our vehicle history database.
Buying a RAM Promaster City?
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