2002 Chevrolet Impala Problems

High Complaint Volume

Real NHTSA owner complaints for the 2002 Chevrolet Impala.

20012003
Complaints
1,076
Crashes
51
Fires
42
Injuries
46
Fatalities
Recalls
2

Worst 2002 Chevrolet Impala Problems

Top 3 most-reported issues with average mileage at failure.

#1247 complaints

Electrical Faults

Avg mileage:95,885 mi
Crash-related:7
Fires:5
#275 complaints

Engine Problems

Avg mileage:136,082 mi
Fires:20
#348 complaints

Headlight/Taillight Failures

Avg mileage:95,277 mi
Crash-related:2
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All Problems by Category

Every NHTSA complaint category for the 2002 Chevrolet Impala.

Electrical Faults
247
complaints
Crashes
7
Fires
5
Avg Miles
95,885
Engine Problems
75
complaints
Crashes
Fires
20
Avg Miles
136,082
Headlight/Taillight Failures
48
complaints
Crashes
2
Fires
Avg Miles
95,277
Engine & Cooling
45
complaints
Crashes
Fires
4
Avg Miles
93,328
Exterior Lighting:Headlights
38
complaints
Crashes
Fires
Avg Miles
62,439
Steering Defects
37
complaints
Crashes
1
Fires
Avg Miles
62,508
Airbags
27
complaints
Crashes
12
Fires
Avg Miles
96,844
Hydraulic Brakes
26
complaints
Crashes
Fires
Avg Miles
63,885
Engine And Engine Cooling:Cooling System
24
complaints
Crashes
Fires
Avg Miles
78,442
Electrical System:Ignition:Anti-Theft:Control Module
22
complaints
Crashes
Fires
Avg Miles
64,936
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
20
complaints
Crashes
Fires
Avg Miles
26,493
Electronic Stability Control
17
complaints
Crashes
1
Fires
Avg Miles
118,139
Automatic Transmission
16
complaints
Crashes
Fires
Avg Miles
56,608
Air Bags:Frontal
15
complaints
Crashes
6
Fires
Avg Miles
62,387
Electrical System:Ignition
14
complaints
Crashes
Fires
Avg Miles
91,600
Fuel System
14
complaints
Crashes
Fires
3
Avg Miles
111,656
Transmission / Drivetrain
14
complaints
Crashes
1
Fires
Avg Miles
139,438
Traction Control System
14
complaints
Crashes
1
Fires
Avg Miles
105,468
Exterior Lighting:Turn Signal
13
complaints
Crashes
Fires
Avg Miles
64,374
Other Equipment
12
complaints
Crashes
1
Fires
Avg Miles
92,608
Engine And Engine Cooling:Engine
11
complaints
Crashes
Fires
Avg Miles
75,398
Exterior Lighting:Headlights:High/Low Beam Dimmer Switch
11
complaints
Crashes
Fires
Avg Miles
67,498
Brakes
11
complaints
Crashes
1
Fires
Avg Miles
131,725
Steering:Column
11
complaints
Crashes
1
Fires
Avg Miles
43,867
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
10
complaints
Crashes
Fires
Avg Miles
78,813
Unintended Acceleration
10
complaints
Crashes
1
Fires
Avg Miles
99,599
Electrical System:Ignition:Switch
9
complaints
Crashes
Fires
Avg Miles
100,021
Gasoline Fuel System
9
complaints
Crashes
Fires
1
Avg Miles
88,228
Visibility:Windshield
9
complaints
Crashes
Fires
Avg Miles
40,000

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2002 Chevrolet Impala. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2002 Chevrolet Impala

2 NHTSA recall campaigns affecting ~6,881,274 vehicles.

15V701000Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe · Engine And Engine Cooling:engine
~1,003,556 affected

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

14V400000Electrical System:ignition
~5,877,718 affected

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Other Chevrolet Impala Years

2002 Chevrolet Impala — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2002 Chevrolet Impala reliable?
Verdict: High Complaint Volume. The 2002 Chevrolet Impala has 1,076 NHTSA complaints, 51 crash-related, and 2 recall campaigns. The most common issue is Electrical Faults with 247 complaints. Source: NHTSA via VinItel.
What are common problems with the 2002 Chevrolet Impala?
Top reported problems: Electrical Faults (247 complaints, avg 95,885 mi); Engine Problems (75 complaints, avg 136,082 mi); Headlight/Taillight Failures (48 complaints, avg 95,277 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2002 Chevrolet Impala?
The weighted average mileage at time of complaint is about 90,325 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2002 Chevrolet Impala?
NHTSA complaints for the 2002 Chevrolet Impala include 51 crash-related reports, 42 fire reports, 46 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2002 Chevrolet Impala have any recalls?
Yes — 2 NHTSA recall campaigns affecting an estimated 6,881,274 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2002 Chevrolet Impala?
This year has a higher-than-normal complaint volume. It's not an automatic no, but focus inspection on the top reported issue (electrical faults) and verify open recalls have been addressed.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Chevrolet Impala reliability report with year-by-year comparison and generation analysis.

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