2002 Chevrolet Impala Problems

High Complaint Volume

Real NHTSA owner complaints for the 2002 Chevrolet Impala.

20012003
Complaints
1,076
Crashes
51
Fires
42
Injuries
46
Fatalities
Recalls
3

Worst 2002 Chevrolet Impala Problems

Top 3 most-reported issues with average mileage at failure.

#1247 complaints

ELECTRICAL SYSTEM

Avg mileage:95,885 mi
Crash-related:7
Fires:5
#275 complaints

ENGINE

Avg mileage:136,082 mi
Fires:20
#348 complaints

EXTERIOR LIGHTING

Avg mileage:95,277 mi
Crash-related:2
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All Problems by Category

Every NHTSA complaint category for the 2002 Chevrolet Impala.

ELECTRICAL SYSTEM
247
complaints
Crashes
7
Fires
5
Avg Miles
95,885
ENGINE
75
complaints
Crashes
Fires
20
Avg Miles
136,082
EXTERIOR LIGHTING
48
complaints
Crashes
2
Fires
Avg Miles
95,277
ENGINE AND ENGINE COOLING
45
complaints
Crashes
Fires
4
Avg Miles
93,328
EXTERIOR LIGHTING:HEADLIGHTS
38
complaints
Crashes
Fires
Avg Miles
62,439
STEERING
37
complaints
Crashes
1
Fires
Avg Miles
62,508
AIR BAGS
27
complaints
Crashes
12
Fires
Avg Miles
96,844
SERVICE BRAKES, HYDRAULIC
26
complaints
Crashes
Fires
Avg Miles
63,885
ENGINE AND ENGINE COOLING:COOLING SYSTEM
24
complaints
Crashes
Fires
Avg Miles
78,442
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
22
complaints
Crashes
Fires
Avg Miles
64,936
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
20
complaints
Crashes
Fires
Avg Miles
26,493
UNKNOWN OR OTHER
19
complaints
Crashes
1
Fires
1
Avg Miles
123,356
ELECTRONIC STABILITY CONTROL (ESC)
17
complaints
Crashes
1
Fires
Avg Miles
118,139
POWER TRAIN:AUTOMATIC TRANSMISSION
16
complaints
Crashes
Fires
Avg Miles
56,608
AIR BAGS:FRONTAL
15
complaints
Crashes
6
Fires
Avg Miles
62,387
ELECTRICAL SYSTEM:IGNITION
14
complaints
Crashes
Fires
Avg Miles
91,600
FUEL/PROPULSION SYSTEM
14
complaints
Crashes
Fires
3
Avg Miles
111,656
POWER TRAIN
14
complaints
Crashes
1
Fires
Avg Miles
139,438
TRACTION CONTROL SYSTEM
14
complaints
Crashes
1
Fires
Avg Miles
105,468
EXTERIOR LIGHTING:TURN SIGNAL
13
complaints
Crashes
Fires
Avg Miles
64,374
EQUIPMENT
12
complaints
Crashes
1
Fires
Avg Miles
92,608
ENGINE AND ENGINE COOLING:ENGINE
11
complaints
Crashes
Fires
Avg Miles
75,398
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
11
complaints
Crashes
Fires
Avg Miles
67,498
SERVICE BRAKES
11
complaints
Crashes
1
Fires
Avg Miles
131,725
STEERING:COLUMN
11
complaints
Crashes
1
Fires
Avg Miles
43,867
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
10
complaints
Crashes
Fires
Avg Miles
78,813
VEHICLE SPEED CONTROL
10
complaints
Crashes
1
Fires
Avg Miles
99,599
ELECTRICAL SYSTEM:IGNITION:SWITCH
9
complaints
Crashes
Fires
Avg Miles
100,021
FUEL SYSTEM, GASOLINE
9
complaints
Crashes
Fires
1
Avg Miles
88,228
VISIBILITY:WINDSHIELD
9
complaints
Crashes
Fires
Avg Miles
40,000

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2002 Chevrolet Impala. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2002 Chevrolet Impala

3 NHTSA recall campaigns affecting ~7,884,830 vehicles.

15V701000ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
~1,003,556 affected

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

15V701000ENGINE AND ENGINE COOLING:ENGINE
~1,003,556 affected

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

14V400000ELECTRICAL SYSTEM:IGNITION
~5,877,718 affected

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Other Chevrolet Impala Years

Wider context: See the full Chevrolet Impala reliability report with year-by-year comparison and generation analysis.

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