2012 Chevrolet Cruze Problems

High Complaint Volume

Real NHTSA owner complaints for the 2012 Chevrolet Cruze.

20112013
Complaints
1,344
Crashes
104
Fires
25
Injuries
36
Fatalities
Recalls
7

Worst 2012 Chevrolet Cruze Problems

Top 3 most-reported issues with average mileage at failure.

#1265 complaints

Engine Problems

Avg mileage:67,748 mi
Crash-related:10
Fires:13
#2194 complaints

Electrical Faults

Avg mileage:53,148 mi
Crash-related:10
Fires:3
#3140 complaints

Brakes

Avg mileage:51,267 mi
Crash-related:25
Fires:1
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All Problems by Category

Every NHTSA complaint category for the 2012 Chevrolet Cruze.

Engine Problems
265
complaints
Crashes
10
Fires
13
Avg Miles
67,748
Electrical Faults
194
complaints
Crashes
10
Fires
3
Avg Miles
53,148
Brakes
140
complaints
Crashes
25
Fires
1
Avg Miles
51,267
Transmission / Drivetrain
133
complaints
Crashes
5
Fires
3
Avg Miles
60,755
Electronic Stability Control
108
complaints
Crashes
5
Fires
Avg Miles
62,896
Steering Defects
103
complaints
Crashes
7
Fires
1
Avg Miles
51,922
Unintended Acceleration
50
complaints
Crashes
2
Fires
Avg Miles
62,241
Fuel System
48
complaints
Crashes
2
Fires
Avg Miles
59,341
Engine & Cooling
39
complaints
Crashes
Fires
1
Avg Miles
50,213
Wipers & Visibility
35
complaints
Crashes
1
Fires
Avg Miles
79,269
Airbags
34
complaints
Crashes
18
Fires
1
Avg Miles
63,236
Body Structure
15
complaints
Crashes
5
Fires
1
Avg Miles
36,465
Headlight/Taillight Failures
14
complaints
Crashes
Fires
Avg Miles
65,031
Hydraulic Brakes
9
complaints
Crashes
2
Fires
Avg Miles
53,311
Tire Defects
7
complaints
Crashes
Fires
Avg Miles
24,226
Wheel Issues
7
complaints
Crashes
1
Fires
Avg Miles
50,722
Seat Belt Issues
5
complaints
Crashes
1
Fires
Avg Miles
68,667
Suspension Failures
5
complaints
Crashes
1
Fires
Avg Miles
29,821
Structural Problems
4
complaints
Crashes
Fires
Avg Miles
Gasoline Fuel System
3
complaints
Crashes
Fires
Avg Miles
Visibility:Defroster/Defogger/Hvac System
3
complaints
Crashes
Fires
Avg Miles
Engine And Engine Cooling:Engine:Crank/Camshaft Position Sensor
2
complaints
Crashes
Fires
Avg Miles
Other Equipment
2
complaints
Crashes
1
Fires
Avg Miles
Latches/Locks/Linkages:Trunk Lid:Lock
2
complaints
Crashes
1
Fires
Avg Miles
Seat-Related Issues
2
complaints
Crashes
1
Fires
Avg Miles
Structure:Body:Trunk Lid
2
complaints
Crashes
Fires
Avg Miles
Tires:Pressure Monitoring And Regulating Systems
2
complaints
Crashes
Fires
Avg Miles
Traction Control System
2
complaints
Crashes
Fires
Avg Miles
Visibility
2
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2012 Chevrolet Cruze. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2012 Chevrolet Cruze

7 NHTSA recall campaigns affecting ~806,269 vehicles.

16V502000Electrical System:ignition · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
~8,367 affected

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

14V300000Airbags
~31,520 affected

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

13V360000Service Brakes, Hydraulic:power Assist
~292,879 affected

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

13V023000Airbags
~4,167 affected

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

12V522000Airbags
~2,949 affected

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

12V289000Fuel System, Gasoline:storage:tank Assembly:mounting
~53,239 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

12V288000Engine & Cooling
~413,148 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Other Chevrolet Cruze Years

2012 Chevrolet Cruze — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2012 Chevrolet Cruze reliable?
Verdict: High Complaint Volume. The 2012 Chevrolet Cruze has 1,344 NHTSA complaints, 104 crash-related, and 7 recall campaigns. The most common issue is Engine Problems with 265 complaints. Source: NHTSA via VinItel.
What are common problems with the 2012 Chevrolet Cruze?
Top reported problems: Engine Problems (265 complaints, avg 67,748 mi); Electrical Faults (194 complaints, avg 53,148 mi); Brakes (140 complaints, avg 51,267 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2012 Chevrolet Cruze?
The weighted average mileage at time of complaint is about 59,009 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2012 Chevrolet Cruze?
NHTSA complaints for the 2012 Chevrolet Cruze include 104 crash-related reports, 25 fire reports, 36 injuries, and 0 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2012 Chevrolet Cruze have any recalls?
Yes — 7 NHTSA recall campaigns affecting an estimated 806,269 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2012 Chevrolet Cruze?
This year has a higher-than-normal complaint volume. It's not an automatic no, but focus inspection on the top reported issue (engine problems) and verify open recalls have been addressed.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Chevrolet Cruze reliability report with year-by-year comparison and generation analysis.

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