2012 Chevrolet Cruze Problems

High Complaint Volume

Real NHTSA owner complaints for the 2012 Chevrolet Cruze.

20112013
Complaints
1,344
Crashes
104
Fires
25
Injuries
36
Fatalities
Recalls
8

Worst 2012 Chevrolet Cruze Problems

Top 3 most-reported issues with average mileage at failure.

#1265 complaints

ENGINE

Avg mileage:67,748 mi
Crash-related:10
Fires:13
#2194 complaints

ELECTRICAL SYSTEM

Avg mileage:53,148 mi
Crash-related:10
Fires:3
#3140 complaints

SERVICE BRAKES

Avg mileage:51,267 mi
Crash-related:25
Fires:1
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All Problems by Category

Every NHTSA complaint category for the 2012 Chevrolet Cruze.

ComponentComplaintsCrashesFiresAvg MileageVolume
ENGINE265101367,748 mi
ELECTRICAL SYSTEM19410353,148 mi
SERVICE BRAKES14025151,267 mi
POWER TRAIN1335360,755 mi
ELECTRONIC STABILITY CONTROL (ESC)108562,896 mi
STEERING1037151,922 mi
UNKNOWN OR OTHER834171,690 mi
VEHICLE SPEED CONTROL50262,241 mi
FUEL/PROPULSION SYSTEM48259,341 mi
ENGINE AND ENGINE COOLING39150,213 mi
VISIBILITY/WIPER35179,269 mi
AIR BAGS3418163,236 mi
STRUCTURE:BODY155136,465 mi
EXTERIOR LIGHTING1465,031 mi
SERVICE BRAKES, HYDRAULIC9253,311 mi
TIRES724,226 mi
WHEELS7150,722 mi
SEAT BELTS5168,667 mi
SUSPENSION5129,821 mi
STRUCTURE429,544 mi
FUEL SYSTEM, GASOLINE346,845 mi
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM354,559 mi
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR2100,000 mi
EQUIPMENT21
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK2139,500 mi
SEATS2134,000 mi
STRUCTURE:BODY:TRUNK LID256,639 mi
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS215,300 mi
TRACTION CONTROL SYSTEM238,050 mi
VISIBILITY21,075 mi

Recalls for 2012 Chevrolet Cruze

8 NHTSA recall campaigns affecting ~814,636 vehicles.

16V502000ELECTRICAL SYSTEM:IGNITION
~8,367 affected

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

16V502000POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
~8,367 affected

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

14V300000AIR BAGS
~31,520 affected

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

13V360000SERVICE BRAKES, HYDRAULIC:POWER ASSIST
~292,879 affected

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

13V023000AIR BAGS
~4,167 affected

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

12V522000AIR BAGS
~2,949 affected

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

12V289000FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
~53,239 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

12V288000ENGINE AND ENGINE COOLING
~413,148 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Other Chevrolet Cruze Years

Wider context: See the full Chevrolet Cruze reliability report with year-by-year comparison and generation analysis.

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