2011 Chevrolet Cruze Problems

Above Average Complaints

Real NHTSA owner complaints for the 2011 Chevrolet Cruze.

20102012
Complaints
1,109
Crashes
67
Fires
30
Injuries
64
Fatalities
4
Recalls
7

Worst 2011 Chevrolet Cruze Problems

Top 3 most-reported issues with average mileage at failure.

#1255 complaints

Engine Problems

Avg mileage:73,620 mi
Crash-related:5
Fires:13
#2172 complaints

Transmission / Drivetrain

Avg mileage:68,668 mi
Crash-related:4
#389 complaints

Electrical Faults

Avg mileage:61,632 mi
Crash-related:4
Fires:4
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All Problems by Category

Every NHTSA complaint category for the 2011 Chevrolet Cruze.

Engine Problems
255
complaints
Crashes
5
Fires
13
Avg Miles
73,620
Transmission / Drivetrain
172
complaints
Crashes
4
Fires
Avg Miles
68,668
Electrical Faults
89
complaints
Crashes
4
Fires
4
Avg Miles
61,632
Electronic Stability Control
75
complaints
Crashes
5
Fires
2
Avg Miles
84,093
Unintended Acceleration
68
complaints
Crashes
4
Fires
Avg Miles
55,078
Brakes
61
complaints
Crashes
9
Fires
2
Avg Miles
56,192
Steering Defects
48
complaints
Crashes
6
Fires
Avg Miles
61,786
Airbags
38
complaints
Crashes
14
Fires
1
Avg Miles
46,747
Fuel System
37
complaints
Crashes
Fires
2
Avg Miles
67,500
Engine & Cooling
34
complaints
Crashes
Fires
4
Avg Miles
33,328
Wipers & Visibility
21
complaints
Crashes
Fires
Avg Miles
87,546
Automatic Transmission
16
complaints
Crashes
Fires
Avg Miles
7,622
Hydraulic Brakes
11
complaints
Crashes
4
Fires
Avg Miles
58,288
Body Structure
9
complaints
Crashes
4
Fires
Avg Miles
57,000
Seat-Related Issues
8
complaints
Crashes
Fires
Avg Miles
40,623
Headlight/Taillight Failures
7
complaints
Crashes
2
Fires
Avg Miles
69,865
Other Equipment
6
complaints
Crashes
Fires
Avg Miles
205
Seat Belt Issues
6
complaints
Crashes
2
Fires
Avg Miles
75,400
Equipment Adaptive/Mobility
5
complaints
Crashes
Fires
Avg Miles
30,062
Tire Defects
5
complaints
Crashes
Fires
Avg Miles
23,650
Wheel Issues
5
complaints
Crashes
Fires
Avg Miles
72,885
Gasoline Fuel System
4
complaints
Crashes
Fires
1
Avg Miles
Traction Control System
4
complaints
Crashes
Fires
Avg Miles
Instrument Cluster
3
complaints
Crashes
Fires
Avg Miles
Manual Transmission
3
complaints
Crashes
Fires
Avg Miles
Structural Problems
3
complaints
Crashes
Fires
Avg Miles
Structure:Body:Door
3
complaints
Crashes
Fires
Avg Miles
Suspension Failures
3
complaints
Crashes
Fires
Avg Miles
Visibility:Defroster/Defogger/Hvac System
3
complaints
Crashes
Fires
Avg Miles

Search Owner Complaints

Read what owners actually reported to NHTSA for the 2011 Chevrolet Cruze. Type a keyword (e.g. “transmission”, “stalling”, “brakes”) to filter.

Recalls for 2011 Chevrolet Cruze

7 NHTSA recall campaigns affecting ~998,952 vehicles.

16V502000Electrical System:ignition · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
~8,367 affected

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

13V360000Service Brakes, Hydraulic:power Assist
~292,879 affected

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

12V289000Fuel System, Gasoline:storage:tank Assembly:mounting
~53,239 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

12V288000Engine & Cooling
~413,148 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

11V270000Steering:gear Box:shaft Sector
~128,911 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

11V273000Power Train:automatic Transmission:gear Position Indication (prndl)
~100,308 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.

11V221000Steering:column · Steering
~2,100 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Other Chevrolet Cruze Years

2011 Chevrolet Cruze — FAQ

Answers based on real NHTSA complaint and recall data for this specific model year.

Is the 2011 Chevrolet Cruze reliable?
Verdict: Above Average Complaints. The 2011 Chevrolet Cruze has 1,109 NHTSA complaints, 67 crash-related, and 7 recall campaigns. The most common issue is Engine Problems with 255 complaints. Source: NHTSA via VinItel.
What are common problems with the 2011 Chevrolet Cruze?
Top reported problems: Engine Problems (255 complaints, avg 73,620 mi); Transmission / Drivetrain (172 complaints, avg 68,668 mi); Electrical Faults (89 complaints, avg 61,632 mi). Every complaint is filed by an owner with NHTSA — this is raw reported data, not editorial opinion.
At what mileage do problems start on the 2011 Chevrolet Cruze?
The weighted average mileage at time of complaint is about 64,485 miles. Some components fail earlier, some later — check the "All Problems by Category" table above for per-issue averages.
How safe is the 2011 Chevrolet Cruze?
NHTSA complaints for the 2011 Chevrolet Cruze include 67 crash-related reports, 30 fire reports, 64 injuries, and 4 fatalities. These are owner-reported incidents, not official crash-test ratings — a complaint being filed doesn't confirm a defect, but clusters around specific components are worth investigating.
Does the 2011 Chevrolet Cruze have any recalls?
Yes — 7 NHTSA recall campaigns affecting an estimated 998,952 vehicles. Recalls are free to fix at the dealer. Always verify by VIN whether the specific car you're looking at has had its recalls addressed.
Should I buy a 2011 Chevrolet Cruze?
Slightly worse than average. Most owners are fine; problem clusters are concentrated around specific components. Check the issues table below and match against the specific car's mileage.

Source: NHTSA (National Highway Traffic Safety Administration) complaint and recall databases, aggregated by VinItel.

Wider context: See the full Chevrolet Cruze reliability report with year-by-year comparison and generation analysis.

Check Your Specific 2011 Chevrolet Cruze

Real owner complaints tell you about the model. The VIN tells you about your specific car — accidents, title issues, odometer fraud.

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