2011 Chevrolet Cruze Problems

Above Average Complaints

Real NHTSA owner complaints for the 2011 Chevrolet Cruze.

20102012
Complaints
1,109
Crashes
67
Fires
30
Injuries
64
Fatalities
4
Recalls
9

Worst 2011 Chevrolet Cruze Problems

Top 3 most-reported issues with average mileage at failure.

#1255 complaints

ENGINE

Avg mileage:73,620 mi
Crash-related:5
Fires:13
#2172 complaints

POWER TRAIN

Avg mileage:68,668 mi
Crash-related:4
#389 complaints

ELECTRICAL SYSTEM

Avg mileage:61,632 mi
Crash-related:4
Fires:4
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All Problems by Category

Every NHTSA complaint category for the 2011 Chevrolet Cruze.

ComponentComplaintsCrashesFiresAvg MileageVolume
ENGINE25551373,620 mi
POWER TRAIN172468,668 mi
ELECTRICAL SYSTEM894461,632 mi
ELECTRONIC STABILITY CONTROL (ESC)755284,093 mi
UNKNOWN OR OTHER74372,082 mi
VEHICLE SPEED CONTROL68455,078 mi
SERVICE BRAKES619256,192 mi
STEERING48661,786 mi
AIR BAGS3814146,747 mi
FUEL/PROPULSION SYSTEM37267,500 mi
ENGINE AND ENGINE COOLING34433,328 mi
VISIBILITY/WIPER2187,546 mi
POWER TRAIN:AUTOMATIC TRANSMISSION167,622 mi
SERVICE BRAKES, HYDRAULIC11458,288 mi
STRUCTURE:BODY9457,000 mi
SEATS840,623 mi
EXTERIOR LIGHTING7269,865 mi
EQUIPMENT6205 mi
SEAT BELTS6275,400 mi
EQUIPMENT ADAPTIVE/MOBILITY530,062 mi
TIRES523,650 mi
WHEELS572,885 mi
FUEL SYSTEM, GASOLINE4116,014 mi
TRACTION CONTROL SYSTEM459,000 mi
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL32,867 mi
POWER TRAIN:MANUAL TRANSMISSION3600 mi
STRUCTURE343,350 mi
STRUCTURE:BODY:DOOR361,367 mi
SUSPENSION342,893 mi
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM329,000 mi

Recalls for 2011 Chevrolet Cruze

9 NHTSA recall campaigns affecting ~1,009,419 vehicles.

16V502000ELECTRICAL SYSTEM:IGNITION
~8,367 affected

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

16V502000POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
~8,367 affected

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

13V360000SERVICE BRAKES, HYDRAULIC:POWER ASSIST
~292,879 affected

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

12V289000FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
~53,239 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

12V288000ENGINE AND ENGINE COOLING
~413,148 affected

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

11V270000STEERING:GEAR BOX:SHAFT SECTOR
~128,911 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

11V273000POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
~100,308 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.

11V221000STEERING:COLUMN
~2,100 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

11V221000STEERING
~2,100 affected

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Other Chevrolet Cruze Years

Wider context: See the full Chevrolet Cruze reliability report with year-by-year comparison and generation analysis.

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