Lexus Is Reliability by Year
Based on 2M+ real complaints filed with the U.S. National Highway Traffic Safety Administration (NHTSA)
774 NHTSA complaints (1999–2025).Complaint rate: 12.5 per 10,000 vehicles sold in the US.
Should I buy a Lexus Is?
Quick answer from 774 NHTSA complaints · 1999–2025
Lexus Is reliability depends heavily on the model year. Several years show complaint spikes well above the model's own average, while others are meaningfully cleaner. The most commonly reported issue across all years is airbags. Pick the right year and this Is can be a reasonable used buy; pick the wrong one and you're inheriting known problems.
- 2016 Lexus Is· 0.5/10K sold
- 2021 Lexus Is· 0.9/10K sold
- 2018 Lexus Is· 1.3/10K sold
- 2006 Lexus Is· 33.7/10K sold
- 2007 Lexus Is· 30.0/10K sold
- 2008 Lexus Is· 28.9/10K sold
Keep scrolling for year-by-year complaint trends, recall campaigns, and component breakdowns — or click any year above for a full report.
Why these years are worse
The most common issues driving the complaint spikes:
- airbags — 111 complaints (13.5% involved a crash)
- structural problems — 92 complaints (1.1% involved a crash)
- wipers & visibility — 75 complaints (2.7% involved a crash)
- engine problems — 67 complaints (4.5% involved a crash)
- body structure — 47 complaints (4.3% involved a crash)
Which Years to Buy & Avoid
Years auto-clustered by complaint volume relative to this model's median.
Rankings based on complaints per 10,000 vehicles sold — normalized for production volume so low-sales years aren't falsely rated "good".
Bottom line: Avoid the 2002–2012 Lexus Is (58 crash-related complaints). The 2016 models had significantly fewer reported issues. Most common issue across all years: Airbags.
Avoid These Years
Average
Better Years
A model's reputation is just the start.
Even within the “good” years, individual cars can have hidden accidents, title issues, or odometer rollbacks. Check the actual VIN before you buy — full history report for $4.99 (vs. Carfax $44.99).
Complaint Rate per 10,000 Vehicles Sold
Normalized by US annual sales volume — higher = more complaints relative to sales
Show raw complaint counts
Common Lexus Is Problems
Most reported component complaints to NHTSA. Bar length = volume; color = crash-involvement rate.
Show full table
| Component | Complaints | Crash % |
|---|---|---|
| Airbags | 111 | 13.5% |
| Structural Problems | 92 | 1.1% |
| Wipers & Visibility | 75 | 2.7% |
| Engine Problems | 67 | 4.5% |
| Body Structure | 47 | 4.3% |
| Electrical Faults | 34 | 5.9% |
| Fuel System | 33 | 0.0% |
| Steering Defects | 32 | 12.5% |
| Unintended Acceleration | 25 | 40.0% |
| Transmission / Drivetrain | 21 | 9.5% |
When Each Problem Spiked
Year × component heatmap. Darker cells = more complaints that year. Reveals which model years a specific defect concentrated in — useful for spotting redesign-cycle quality dips.
Year-by-Year Breakdown
NHTSA complaint count per model year — click any year for full problems & recalls breakdown.
| Year | Generation | Complaints | Rate | US Sales | Crashes | Fires | Details |
|---|---|---|---|---|---|---|---|
| 2002NO DATA | — | 17 | — | — | 1 | — | View → |
| 2003NO DATA | — | 18 | — | — | 9 | — | View → |
| 2004NO DATA | — | 12 | — | — | 1 | — | View → |
| 2005AVOID | — | 13 | 8.2 | 15,789 | 2 | — | View → |
| 2006AVOID | — | 183 | 33.7 | 54,267 | 5 | 9 | View → |
| 2007AVOID | — | 165 | 30.0 | 54,933 | 10 | — | View → |
| 2008AVOID | — | 143 | 28.9 | 49,432 | 7 | — | View → |
| 2009AVOID | — | 55 | 14.4 | 38,077 | 6 | — | View → |
| 2010AVOID | — | 47 | 13.8 | 34,129 | 12 | — | View → |
| 2011AVOID | — | 21 | 7.1 | 29,669 | 0 | — | View → |
| 2012AVOID | — | 23 | 7.7 | 29,803 | 5 | — | View → |
| 2013 | — | 12 | 3.4 | 35,017 | 4 | — | View → |
| 2014 | — | 12 | 2.3 | 52,358 | 0 | — | View → |
| 2015 | — | 14 | 3.0 | 46,430 | 0 | — | View → |
| 2016GOOD | — | 2 | 0.5 | 37,289 | 0 | — | View → |
| 2017AVOID | — | 14 | 5.3 | 26,482 | 0 | — | View → |
| 2018GOOD | — | 3 | 1.3 | 22,927 | 0 | — | View → |
| 2019GOOD | — | 2 | 1.3 | 14,920 | 0 | — | View → |
| 2020 | — | 3 | 2.2 | 13,600 | 0 | — | View → |
| 2021GOOD | — | 2 | 0.9 | 21,998 | 1 | — | View → |
| 2022 | — | 6 | 2.8 | 21,386 | 0 | — | View → |
| 2023GOOD | — | 3 | 1.3 | 22,521 | 0 | — | View → |
Year-by-Year Breakdown
Tap any year for full problems & recalls breakdown.
Data Sources & Methodology
Complaints: NHTSA Office of Defects Investigation consumer complaint database (774 records for this model). Public domain data, updated monthly.
Sales data: US annual vehicle sales from goodcarbadcar. Coverage: 86% of model years have sales data. Total US sales: 621,027.
Rate calculation: Complaints per 10,000 vehicles sold = (complaint count / US annual sales) x 10,000. This normalizes for sales volume so high-volume models like Civic or Camry aren't unfairly penalized.
Year classifications: AVOID = 1.5x+ the model's median complaint rate. GOOD = 0.6x or below. Years less than 3 years old are marked TOO NEW (insufficient data).
See also: Lexus Isaccident & safety statistics from our vehicle history database.
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