Ford Flex Reliability

2,387 NHTSA complaints (2009–2019). Complaint rate: 244.5 per 1,000 vehicles.

Severity Score
396.6
Complaints
2,387
Crash Rate
4.4%
Fire Rate
0.8%
Injuries
93
Fatalities
3

Which Years to Buy & Avoid

Years auto-clustered by complaint volume relative to this model's median.

Bottom line: Avoid the 2013–2014 Ford Flex. The 2017–2018 models had significantly fewer reported issues. Most common issue across all years: ELECTRICAL SYSTEM.

Avoid These Years

2013–2014
~547/yr complaints · 37 crashes
2009
~271/yr complaints · 18 crashes

Average

2010–2011
~178/yr complaints
2015–2016
~109/yr complaints
2019
~246/yr complaints

Better Years

2017–2018
~57/yr complaints
2012
~89/yr complaints
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Complaints by Model Year

NHTSA complaint count per model year

Ford Flex — Complaints by Model YearPeak: 2013 (771)
022244366588720092010201120122013201420152016201720182019

Common Ford Flex Problems

Most reported component complaints to NHTSA

ComponentComplaintsCrash %
ELECTRICAL SYSTEM3742.1%
STEERING3683.3%
UNKNOWN OR OTHER2313.5%
ENGINE1760.0%
FUEL/PROPULSION SYSTEM1630.6%
BACK OVER PREVENTION1170.9%
STRUCTURE:BODY1063.8%
SUSPENSION10111.9%
POWER TRAIN957.4%
ELECTRONIC STABILITY CONTROL (ESC)482.1%

Year-by-Year Breakdown

NHTSA complaint count per model year — click any year for full problems & recalls breakdown.

YearGenerationComplaintsCrashesFiresDetails
2009AVOID—271183View→
2010—181112View→
2011—17483View→
2012GOOD—8952View→
2013AVOID—771201View→
2014AVOID—323173View→
2015—11304View→
2016—1055—View→
2017GOOD—503—View→
2018GOOD—6412—View→
2019—2466—View→

See also: Ford Flexaccident & safety statistics from our vehicle history database.

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Ford Flex Years to Avoid (2009–2019) — Reliability, Problems & Best Years to Buy | VinItel